Customer Service Data Entry

Heidi L. Trimble

**** ******** ****** **

Perris, CA 92571

Phone: 951-***-****

E-mail: **********@*****.***

Summary: Seeking an entry level Customer Service position, in the office

where I can utilize my past work experience.

Job Objective: Customer Service, 2 years experience

DATA ENTRY, 3 years experience

GENERAL OFFICE, 5 years experience

Experience:

Job Title: Customer Service/ Call Center

Employer: Manpower Staffing / Client Workflow one

Dates: 12/2008 - 07/2010

Duties: Responsibilities consist of handling fifteen accounts for various

clients, being team lead on three of those accounts. My duties were to

service clients with inquires, such as pricing, tracking, processing orders

using WMS and AS400 systems, filing and faxing correspondence. I received

between 30 - 45 calls per day along with call backs of unresolved issues.

Job Title: Data Entry

Employer: Kelly Services, Dayton, OH

Dates: 05/2008 - 09/2008

Duties: My duties are to outbound trucks and file correspondence in a

timely matter

Job Title: Medicare Billing Assistance

Employer: Air Methods, San Bernardino, CA

Dates: 01/2006 - 2/2008

Duties: My responsibilities are to maintain cash flow through out the

company by calling Medicare corp. faxing over any document ion they my

needs to process are claims. Keeping track of all checks issued to the

company, also printing 1500 claims when necessary.

Job Title: Data Entry

Employer: Mercy Air, San Bernardino

Dates: 10/2006 - 03/2007

Duties: I print 1500 claim forms for medical billing process, also print

cad sheet for the coders. Log in flight records in the system so the

account can be billed.

Job Title: Receptionist

Employer: Air Methods, San Bernardino

Dates: 04/2007 - 08/2007

Duties: As a receptionist my duties where to answer phones directing

costumer to the right departments, filed charts and correspondence records

by dates and states. Also pulling files upon request.

Job Title: Medicaid Billing Assistance

Employer: Air Methods, San Bernardino

Length: 4 months

Duties: My job duties where to assist billing specialist by printing flight

records and all document ion needed for billing there accounts. While

assisting the collection agency with same information along with ICD-9

codes and diagnose.

Skills: CUSTOMER SERVICE REP., WAREHOUSE, DATA ENTRY, CASHIER, MEDICARE

BILLING ASST., FILE CLERK

CA Drivers

License Class: C (passenger car)

Willing to relocate: Yes

Additional Comments: I'm a hard worker, fast learner, reliable, dependable,

good team player and a good asset to any company.

References: Available on request

Contact this candidate