Manager Customer Service

Location:

Posted:

October 18, 2010

Roberta Schwartz

E mail: ***********@*****.***

To secure a diverse position that will enable me to utilize the wide range of skills I have acquired and developed

during my tenure in the residential management industry

Objective

•

SUNY at Stonybrook, New York

Education

B.A. Education and English

•

Berkshire Property Advisors, LLC

01/2000– 02/2010

Experience

Property Manager

Senior Property Manager

02/1998 01/2000

Strong written and verbal communication skills to establish and maintain positive communication with clients, co

workers and contractors all scheduling for staff, contactors, travel and training; daily prioritization of tasks/multi

tasking to insure all deadlines are met; dealt effectively with others using strong customer service skills to create and

maintain positive on going relationships with customers, contractors and all divisions of the company including but

not limited to acquisitions, accounting, training and IT divisions; utilization of various accounting and other software

programs; proficient in all functions of Microsoft Office including Word and Outlook; scheduled all work, staffing,

meetings and functions utilizing Outlook to adhere to schedule; weekly, monthly and annual reporting utilizing excel

spreadsheets; marketing; bi weekly payroll; all accounts payable and receivable; staff supervision including hiring

and training; supervised multi family rehabs relative to contractors, permits, inspections, OSHA compliance and

compliance with applicable city, state and federal statutes.

Roberta Schwartz

Recognition National: National Property/Manager of the Year

National: Distinguished Service

National: Consistency of Standards

Regional: Property Manager of the Year (2)

References Available upon request