Kerry G. Dills

**** ********* ** ** ( Cedar Rapids, IA 52402-

3747

319-***-**** ( 319-***-****(

abi45r@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. Extensive experience customer support.

. Repair and maintenance of painting and sandblasting equipment, ordering

repair parts and kept and Inventory of all shop equipment.

. Managed Business Continuity and Pandemic planning.

. Administered SLA contracts, hardware and software maintenance

agreements.

. Administered 3rd party document collection and maintenance software.

. Administered Government Emergency Telephony System.

. Security officer for AS/400's, networked PC's, data center and building

security.

EMPLOYMENT HISTORY

POSPISIL PAINTING. Mechanic-Cedar Rapids, Iowa May 2008-February

2010

RETIRED

February 2007-May 2008

AEGON Business Assurance - Cedar Rapids, Iowa December 2005-

February 2007

Senior Business Continuity Analyst

Applied information from a previously conducted BIA to create the first

issue of AEGON Information Technology divisional BCP manuals. -Held

meetings with the department Directors, Enterprise formats were customized

for IT service areas. I tutored department representatives on BCP methods

and was primary contact for support issues.

AEGON USA Enterprise - Cedar Rapids, Iowa April 2004-

December 2005

Senior Business Continuity Analyst

Consulted with AT&T to define the Business Continuity Plan for AEGON USA.

Created business continuity programs for 26 divisions throughout the

United States.

FISERV LIS - Cedar Rapids, Iowa

1996-2004

Business Continuity/Disaster Recovery

Co-authored the Business Continuity and Disaster Recovery manuals.

Assigned the lead role in Business Continuity contingency planning,

development of implementation procedures to recover hardware, software,

voice and data communications and corporate data.

Organized disaster scenarios classes with fire and police departments,

appointed emergency coordinators to implement tornado and fire contingency

plans and instituted First-aid and CPR classes.

Systems Engineer/Programmer Analyst

Designated security officer accountable for the company's data center and

building security, incorporating security for AS/400s, outsourcing client

machines and in-house access for company personnel.

KEANE, INC. - Cedar Rapids, Iowa (formerly Source Data Systems)

1979 -1996

Systems Designer/Engineer

Founding systems designer, engineer and developer of proprietary operating

system and language (SDL) used by clinics, telemarketing, educational

facilities and over 200 hospitals throughout the United States.

Conducted educational classes, training, and reinforced bottom line support

for programmers, support personnel, sales staff, clients' help desk and

installers of SDL products. Provided final resolution of client issues

maintaining satisfaction with operating system and SDS as a company.

EDUCATION

Kirkwood Community College: Data Processing Degree (High Honors)

Kirkwood Community College: Liberal Arts (1 credit short of AA degree)

Coe College: Liberal Arts undergraduate studies

Skill Path: Conference on Emergency Response Planning for Your Business

EMS Solutions: Pandemic Incident Command Workshop by Regina Phelps

ESI International: Project Management

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