**** ******* **, *********, **

60102847-***-****(abi44s@r.postjobfree.com

Christine M. Mason

Objective

To achieve an expanded position in Information Technology where a

hands on approach will improve the infrastructure of the IT

environment and protect the integrity of the company's core

information.

Experience

7/2000 - 12/2005 Minnesota Department of Human St. Paul, MN

Services (DHS)

Information Technology Specialist IV

Past Duties included the Implementation and Deployment of VERITAS

Netbackup for the Minnesota Department of Human Services (DHS). Lead

Administrator for VERITAS Netbackup and VERITAS Backup Exec. Data

Storage of 4 Terabytes including 5 Remote Sites.

Responsible for the administration of the DHS enterprise servers,

related system software and hardware. Administered and supported

Microsoft Server 2000 Operating System and Microsoft Active Directory.

Participated on projects to plan, design, test, and deploy physical

and virtual servers, operating systems or other enterprise-wide system

software.

Responsible as a team member for the analysis and resolution of the

most complex issues regarding virtual servers, operating systems,

system software, directory services, or server hardware issues, in

addition to the leadership, training, and providing technical

expertise to other team members.

Additional experience includes designing, installing, configuring and

managing/administering Windows servers in a multi-domain forest

environment. Designing, installing, configuring and

managing/administering Microsoft Active Directory. Experience with

Microsoft Clustering and DFS replication and complete understanding of

Active Directory file system rights, permissions and access.

Excellent problem-solving & troubleshooting skills. Strong desire to

learn new technologies. Ability to maintain proficiency in computer

technology, software, applications, and network infrastructure.

Experience leading project involving cross functional teams engaged in

multiple activities, and developing and monitoring project schedules

and resources.

7/1998 - 9/2000 Minnesota Department of Human St. Paul, MN

Services (DHS)

Information Technology Specialist III

Managed, Implemented and supported Servers and Workstations for DHS

Accounting and Payroll Software systems. Provided second and third

level desktop support for the Accounting and Payroll System for the

entire DHS workstations including remote locations.

Participated in planning and support of current applications and

future growth of remote application deployment to meet customer

expectations.

As a Microsoft Administrator, duties included design, installation and

configuration of servers, troubleshooting networks, connectivity and

printer problems, maintained and managed SQL 6.5 and 7.0 servers.

Additional responsibilities included Administration and Installation

of a SAN (Storage Area Network) on Compaq equipment with Microsoft

Server NT 4.0.

2/1996 - 7/1998 Minnesota Department of Human St. Paul, MN

Services (DHS)

Information Technology Specialist III

Evaluated, installed, modified, maintained and upgraded computer

operating systems, troubleshoot problems to identify and resolve the

issues with workstations regarding server based software and imaged

workstations.

Provided connectivity support by diagnosing and escalating problems

appropriately when necessary for network, mail, mainframes, Internet,

server-based software, dial up and remote access users.

Provided administration for 12 servers using Novell Netware 3.1X

including server hardware/software maintenance, user set-up, security,

application set-up and printing services.

Analyzed, recommend and processed hardware/software purchases for DHS

divisions. Provided training and application support as needed to DHS

divisions. Directly supported 300 + users.

7/1994 - 2/1996 Minnesota Department of Human St. Paul, MN

Services (DHS)

Accounting Officer

Primary responsibilities included maintaining and managing the

overload contract system for project reporting. Submittal and review

requests for proposals. Balanced and submitted monthly overload

contract billing.

Prepare financial spreadsheets for senior management and Assistant

Commissioner for the Systems Division.

Maintained a 4 million dollar budget for the Statewide Systems

Project.

Education

9/1985 - 6/1987 Coon Rapids Community College Coon Rapids, MN

Associates Degree

Accounting/Finance

Additional Training/Certification

VERITAS Netbackup

Microsoft Server 2000

SQL Server 2000

Microsoft Cluster Server

Microsoft Active Directory

SQL Server 7.0

Upgrade Support from NT4.0 to Windows 2000

System Administration for SQL 7.0

Internet and Intranet Security: A Comprehensive Introduction

MS Administering Windows NT 4.0

System Policies for Windows 95/NT Client

Certified course in NetWare 3.x Administration

References

References are available on request.

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