Customer Service Quality Assurance

Location:

Posted:

October 18, 2010

BRANDON JOHNSTON

740-***-**** E mail: **********@*******.***

SUMMARY

A self motivated team player with electronics experience. A problem solver and decision maker

willing to help co workers and supervisors get more done in less time. Develops productive

relationships with all co workers.

WORK HISTORY

WAL MART OPTICAL LABORATORY, Lockbourne, Ohio

Surface Associate and Quality Assurance 2007 to 2009

Produced and manufactured corrective eyewear by preparing lenses for production. Ensured quality of lenses leaving

surface department. Trained multiple associates at numerous different positions. Demonstrated and coached new

supervisors through certain aspects of their jobs. Reduced maintenance costs by repairing machines in department

myself whenever possible.

UNITED STATES NAVY

Nuclear Electronics Technician 2005 to 2006

Troubleshot naval electronics to ensure they remained functional with the least cost possible. Conducted tests and

repaired equipment and computer attached to the nuclear core. Managed teams of multiple employees. Ensured only

authorized staff members entered building for security purposes. Maintained proper time log for co workers entering

and exiting building.

CARNIVAL FOODS, Lancaster, Ohio

Customer Service Representative 2004 to

2005

Maintained inventory, handled and oversaw financial operations, communicated with and assisted customers to make

sure they were satisfied. Ensured proper amount of carts were in stores for customers’ use.

EDUCATION

TECHSKILLS, Columbus, Ohio

Comptia A+, Network+, MCP, and MCSA certifications, 2010

NAVAL NUCLEAR POWER TRAINING COMMAND, Charleston, South Carolina

Electronics Technician, 2006

LANGUAGES

Intermediate Spanish.