Customer Service Manager
Resume:
Miranda Creason Objective
Pleasant Hill, MO My objective is to attain the work experience that I
***** **** ** ******** ** skills list and be capable for any
816-***-**** job I desire and to put my best effort into whatever I
miranda.lyn@live.c do.
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Work Experience
Life Skills Trainer
11/2007 - 09/27/2010: Easy Living, Springfield, MO
My mission as a life skills trainer was to help
developmentally disabled individuals live happy,
healthy and fulfilling lives. I provided assistance
with living skills development, health maintenance and
medication administration, personal care, and
behavioral development. I assisted my clients with
participation in activities inside and outside the
home, while acting as an advocate for their rights.
Customer Service Associate
07/2007 - 11/2007: Campbell 16 Cinema, Springfield, MO
I completed customer service transactions while serving
food and beverages to guests. My responsibilities
included maintaining equipment and cleanliness of work
area, as well as serving customers.
Customer Service Associate
06/2006 - 5/2007: Hobby Lobby, Springfield, MO
My responsibilities as a cashier included answering
general questions about the store and products and
handling cash, check and credit card payment methods
during sales transactions. Later on, I took a position
as a customer service manager and my new
responsibilities included balancing cashier cash flow,
processing return transactions and supervising other
cashiers.
Education
University of Missouri-Kansas City, Kansas City, MO
Will begin degree program in Spring 2011.
Degree: Bachelors of Science in Computer Science
Ozarks Technical Community College, Springfield, MO
Some College Coursework Completed
Degree: Associate of Arts Transfer Degree
Missouri State University, Springfield, MO
Some College Coursework Completed
Degree: Associate of Arts Transfer Degree
Skills
Exceptional listener and communicator who effectively
expresses information verbally and in writing.
Computer-literate with extensive software proficiency
covering wide variety of applications and an average
typing speed of 70 WPM.
Flexible team player who succeeds in effectively
prioritizing and handling multiple concurrent projects.
Proven relationship-builder with excellent interpersonal
skills.
Driven by achievements with quality planning and
organizational skills.
Very detail oriented.
Innovative problem-solver who can provide adequate
solutions and resolve complaints.
Highly values honesty and integrity.
Actively motivated and takes initiative with little to no
supervision.
Quick learner and eager to meet new challenges.
Languages
Spanish (Conversational - Limited)
French (Conversational - Limited)
English (Fluent - Full Knowledge)
American Sign Language (Conversational - Limited)
References
Reference Name
Phone
Type
Joseph Pearson
*************@*****.***
Personal
Debra Smith
*******@***.***
Business
Zack Parrish
***********@*******.***
Business
Teress Tolbirt
*********@*****.***
Business
Kyle Cockrum
***********@*****.***
Personal
Danielle Cullen
***********@*****.***
Personal
Amber Sidwell
*.*********@*******.***
Personal
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