Customer Service High School

Angel M. Johnson

**** **** *** ******

Jacksonville, FL 32254

****************@*****.***

302-***-****

Professional Objective

To obtain a position as a warehouse associate and excel to the best of my

ability in the workplace.

Summary of Qualifications

Five years customer service experience

Four years managerial experience

Excellent problem solving skills

Computer savvy; strong PC literacy, including the ability to work in

multiple browsers and conduct Internet research

Proficient with Microsoft Office programs

Able to multitask

Detail oriented

Self motivated to work individually as well as be able to work in a team

environment

Education

Frederick High School

High School Diploma- 2004

Jones College

Bachelor of Science in Management- presently attending

Professional Experience

Mr. Janitor -St. Augustine, Florida -present

Operation Supervisor

. Monitor two cleaning crews for several office buildings

. Organized time sheets for payroll

. Maintain good customer relationships

. Purchase, stock, and keep inventory of cleaning supplies and

equipment.

The Big Apple Sports Bar -Jacksonville, Florida

03/2008-12/2009

Kitchen Manager

. Prepared dishes in a timely manner

. Organized time spread sheets for payroll

. Prepared weekly schedules for twenty-five employees.

. Maintained customer relationships

Home Depot -Jacksonville, Florida

12/2006-07/2007

Cashier

. Assisted customers with their purchases

. Kept work station cleaned and organized.

. Locked garden area nightly

The Pavilion at Bayview -St. Augustine, Florida

03/2005- 11/2005

Residential Service Assistant

. Attended to several patients

. Cooked breakfast for patients Monday through Friday

. Cleaned patients rooms twice a week and distributed medication

. Maintained patients personal spending account

The Sports Authority -Jacksonville, Florida

09/2004-02/2005

Sales Associate

. Responsible for setting up apparel displays

. Keeping sales floor stocked and cleaned

. Organized spreadsheets of over stocked exercise equipment and apparel

. Shipped overstocked apparel and exercise equipment to sister stores

SuperFresh- Frederick, Maryland

09/2002-06/2004

Cashier

. Performed daily audits of cashier tills

. Prepared weekly schedules for ten employees

. Closed and secured store three days weekly

. Operated customer service desk

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