Customer Service Accounting
Resume:
CORVETTE GRIER
*** * ****** ** *********, MD ****9
*********@*****.***
QUALIFICATIONS SUMMARY:
• Works well without supervision
• Years of customer service experience
• Excellent time management skills
• Entry level accounting knowledge
• Effective communicator written and oral
EDUCATION:
Coppin State University, Baltimore, MD
B.S degree in Management Science Concentration: Accounting, May 2009
University of Maryland University College, Adelphi, MD
M.S degree in Financial Management and Accounting, May 2012
MAJOR: COURSES:
Financial Accounting 1 and 2, Intermediate Accounting 1 and 2, Governmental Accounting, Tax
Accounting, Business Ethics, Business law
COMPUTER & TECHNICAL EXPERTISE:
Microsoft Office2003 and 2007 (Word, Excel, PowerPoint, Access, Outlook) Quick Books
PROFESSIONAL EXPERIENCE:
CUSTOMERSERVICE REPRESENATIVE 2009-Present
Clover land Farms Dairy –Baltimore, Maryland
• Answering phones and responding to customer request
• Promote new products and placing customer orders in the computer system
• Identify and resolve customer issues
• Follow up on customer inquires
• Complete call logs and reports
SECURTIY GURAD 2008-2009
Blue Guard Security Company – Baltimore, Maryland
• Providing Great Customer Service
• Conducting Foot and Vehicle Patrols to deter criminal activities
• Keeping a log of events to provide to the supervisor at the end of shift
ACCOUNTING INTERN 2007 – 2009
The Purcell Wylie Company – Baltimore, Maryland
• Preparing new client files
• Preparing balance sheets
• Preparing accounts payable and accounts receivable worksheets
• Preparing bank reconciliations
BANK TELLER 2006 – 2008
Wachovia Bank – Baltimore, Maryland
• Maintain outstanding knowledge of products
• Verifying deposits and withdrawals for accuracy
• Supervised 2-3 staff persons in absence of manager
• Ensured visiting tellers cash drawer was accurate and recorded in the teller log
EXTRA-CIRRICULAR ACTIVITIES/SERVICES:
Class President (freshmen, sophomore, and Junior Years) 2004 – 2007
Member of the Student Activities Planning Board
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