Customer Service Medical
Resume:
Diane Mullan
Ceres, Ca. ****7
Home: 209-***-**** Cell: 209-***-****
Email: ************@*********.***
CAREER OBJECTIVE:
To obtain a Medical field position with knowledge of my background of education and
Experience in office administration.
EDUCATION:
San JoaquinValleyCollege, Modesto, Ca.
Medical Office Administration: Certificate 7/2006-3/2007
Emil R. Buchser High 9/1976-6/1980
ADMINSTRATIVE SKILLS:
Appointment Scheduling Filing
Patient Program Enrollment Microsoft Office
ICD-9-CM Coding, and CPT Typing 45 wpm
10 Key -Certificate Data Entry
Multiple phone- lines Customer Service
WORK EXPERIENCE:
AMERICAN MEDICAL RESPONSE Modesto, Ca 5/07 - 01/2009
GOVT. HMO COORDINATOR
INPUT NEW BILLING TO INSURANCE COMPANY FOR GOVERNMENT HMO
DEPARTMENT. ALSO TAKE CUSTOMER SERVICE CALLS. WORK
TRANSMISSION LIST. DENIAL FROM INSURANCE AND PAYMENTS FROM
INSURANCE COMPANY.
Ceres Unified School District Ceres, Ca 11/00- 4/07
Clerk I
Input new students into computer, Verify and input attendance into computer (SASI),
Answer and direct incoming calls to the appropriate departments, Filing, Help parents
and students with questions,
National Vision Center Ceres, Ca 04/96 - 09/00
Optician
Sales, Input customers orders into computer, Dispense glasses to customers. Trained
customers to put contact lenses into their eye. Make weekly schedules for employees.
Capital Thrift and Loan San Jose, Ca. 09/83 - 09/86
Customer Service
Open new bank accounts, Deposit and withdraw money for customers into their accounts.
Processed loan applications, credit checks through TRW for loan processing
World Savings and Loans Santa Clara, Ca 07/81-09/83 07/81
- 09/83
Customer Service
Open New bank accounts, Deposit money into accounts, and handled large amounts of
cash as a vault teller
Contact this candidate