Customer Service Sales

Edward A. Rogers

***** ***** **** ****** #****

Phoenix, Arizona 85044

480-***-**** ********@*****.***

SKILLS/QUALIFICATIONS

• Use of various in house inventory software and company guide lines to maintain inventory control

• Order pulling all requests for material for test and engineering in a timely manner to keep production

schedules

• Forklift operator on various types, like electric, gas, propane, sitting and standing machines

• Receiving in new product verifying counts, entering all information into in house system, set up

locations on shelves

• Shipping material using various carriers to nationally and local markets, customers worldwide, plus

in house customers, while meeting shipping and customs regulations

EMPLOYMENT HISTORY

Kelly Engineering Resource Chandler, Arizona

Equipment Operator 08/09-08/10

Working at Intel in their engineering assembly lab where various microprocessor’s and chipset

products are assembled

• Front end assembly line equipment operation of the DEK screen print utilizing solder paste and

solder flux set ups

• Certified as level 2 of the Camalot epoxy dispense equipment set. Utilized to complete both under-

fill dispense as well as dispense of materials in support of Integrated Heat Spreader attach processes

• Certified as level 1 operator of the Vanguard 5020 ball attach equipment sets

• Certified as a level 2 operator of both “red” and “green” Rofin Laser Marker equipment sets

• Basic operations skills with Datacon Die Attach Module, Blue-M ovens, vacuum bagger and

strapping machines

• Experience with end of line pack out and inventory control process and procedures. This includes

various configurations of shipping material requirements and generation of correct labeling

• Certified operator of the Vitronics reflow ovens which supported various reflow profiles for both

assembly and Qualification Program requirements

Manpower Inc. Chandler, Arizona

Class Stores Technician 02/08-02/09

Working at Intel in their class stores handling high value inventory

• Getting product packed and ready to be shipped, with attention to detail

• Receive in new and returning inventory using in house inventory computerized system

• Pick, pull from pick lists, doing transactions in system and deliver to requested locations

• Customer service via: phones, e-mail and in-person

Centerpoint Resources Inc. Chandler, Arizona

Warehouse Associate 08/07- 01/08

Working at Turbo Resources in receiving and warehouse putting away new inventory using hand-

held scanner

• Pulling sales or work orders to be sent to shipping.

• Help with maintenance as needed, such as changing light bulbs, building new shelves etc..

• Help sales department check on parts as needed

Edward Rogers page 2

Manpower Inc. Chandler, Arizona

Materials Handler 04/07 – 06/07

Working at XPEDX Paper & Graphics in customer service, receiving in inventory, loading and

unloading delivery trucks

• Stocking inventory, fronting shelves, answering phones, in-house maintenance as needed

Comtech RF Data Tempe, Arizona

Materials Handler 11/05 – 02/07

Materials handler, pull parts for kits to go to various production areas within plant

• Keeping a 99.1% accuracy rate on kit orders pulled

• Workings in a team-oriented environment helping where needed within department

• In-line cycle counts done daily to keep inventory correct

BAX Global Inc. Chandler, Arizona

Materials Handler 07/04 – 11/05

Materials handler contractor at Intel – Internal shipping and receiving, inventory control, for one of

their stockrooms

• Work with internal customers as well as external vendors, inventory reconciliation

MBI Occupational Healthcare Phoenix, Arizona

Back office MA 03/04 – 07/04

• Physicals, drug screening, new injury care, getting samples ready for courier pick up

• Taking down patient history, helping with physical stress tests, EKG stress tests

• Instrument sterilization, prepare syringes for injections, clean and prep exam rooms

BAX Global Inc. Chandler, Arizona

Mail Distributor 05/03 – 02/04

Mail and distribution contractor for Intel

• Research, sorting and distributing of mail, packages, and coordinating the delivery of bulk items

Manpower Inc. Chandler, Arizona

Mail Distributor 09/02 – 05/03

• Mail and distribution contractor for Intel via Xerox

• Sorting and distributing of mail/ packages, and coordinating the delivery of bulk items

• New mail and distribution contract awarded to BAX Global by Intel

Motorola Inc. (SPS) Chandler, Arizona

Materials Handler 10/87 – 03/02

• Provided inventory control, material handling, warehousing, shipping, and receiving

• Ordered material for after hours coverage, worked with internal customers as well as external

vendors

EDUCATION

The Bryman School Phoenix, Arizona

Associate of Science Degree – Medical Assisting

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