Jersey City, NJ *****
**********@**********.***
T ia M. Roberts
Objective To obtain a position with a company where my practical experience, ambition and
commitment to excellence will be utilized. I have strong general business
background combined with broad skills in customer service, and office
management.
2006- Present Local Union #447 Jersey City, NJ
Experience Office Clerk
Exhibiting outstanding telephone and interpersonal communications
Performing accurate data entry utilizing QuickBooks Pro
Organize various files
Reorganizing and creating effective methods for tracking
Updating and generating weekly reports
2004–2006 Manhattan Mini Storage New York, NY
Storage Associate
Maintain files for all correspondence, and legal documents
Responsible for switchboard operations
Accountable for processing incoming mail, sorting and routing to departments
Responsible for meeting monthly sale quotas
Make daily security rounds
Make monthly follow up and collection calls
Prepare daily bank deposits
Receive and process checks daily
2003–2004 American Self Storage Newark, NJ
Storage Consultant
Responsible for switchboard operations
Prepare daily bank deposits/ receive and process payments daily
Accountable for processing incoming and out going mail
2002- 2003 G Foods Jersey City, NJ
Receptionist
Processing payments
Answering telephone and mail inquiries from current and perspective clients
Maintain highest customer service standards in dealing with the public
General filing and data entry
Prepare nightly bank deposits
Education Hudson County Community College Jersey City, NJ
Liberal Arts
Rutgers University New Brunswick, NJ
Business Administration
Skills IBM AS-400 Windows, QuickBooks, Excel, Microsoft word Outlook, Internet
Excellent interpersonal and organizational skills
Strong analytical and problem solving skills
Dedicated, hard working and goal oriented
References Furnished upon request.