Customer Service Manager
Resume:
Jerry Rodriguez
Riverside, CA ****9
OBJECTIVE
I am seeking employment that will expand my customer service, restaurant
and supervisory skills.
QUALIFICATIONS
Ten years of customer service and food industry experience:
Personal customer service
Extensive cash handling
Proven communication skills
Strong complaint management
Efficient table bussing
Effective manager
PROFESSIONAL EXPERIENCE
Package handler- UPS, Ontario, CA
November 2008 to May 2009 and October 2009 to Present:
Unload packages from trailers onto moving conveyor belt.
Direct packages to proper belts
Delivery Driver- Dematteo's Pizza, Pasta, and Subs, Riverside, CA
April 2007 to November 2008
Customer service over multiple phone lines
Assist in food preparation
Deliver food to homes, businesses, and medical offices
Bus tables and maintain dinning room appearance
Manager- Marcello's Pizza, Riverside, CA
April 2001 to April 2007
Supervisor for business operation and resolution of customer complaints
Over see efficiency and production of employees.
Calculate daily financial paper work.
Renewal Retention Representative- Press Enterprise, Riverside, CA
January 2000 to April 2001:
Schedule collection appointments
Resolved any billing disputes between customers and the news paper.
EDUCATION
Dramatic Arts Major- High School Diploma
Certified in Business Computer Literacy
HONORS and AFFILIATIONS
Religious educator and operations volunteer for local Church.
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