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EXPERIENCE
Environmental Resources Mgmt; Rolling Meadows, Illinois 2007 - Dec, 2009
Administrative Assistant/Receptionist
Managed US and international calls for 80 people in fast-paced setting of number
one worldwide environmental firm.
Supported administrative assistants and Accounting department.
Maintained all files for Accounting and project managers.
Received and distributed all PDF file faxes to Midwest personnel.
Arranged conference rooms scheduling and meeting planning including ordering food
and beverages, hotel reservations.
Scheduled and shipped all Midwest trade show booths and banners.
Prepared all Federal Express domestic and international overnight requests.
Handled preparation and mailings to clients and vendors.
Worked with vendors and ordered office and mail room supplies.
Updated Midwest offices personnel phone and mailing lists on spread sheets.
Informed the building management of office service requests.
DMG America, Inc.; Schaumburg, Illinois 2004 - 2006
Executive Administrative Assistant/Receptionist to the President, Vice President
of Sales and Service Manager
Managed US and international calls in a busy sales setting for the North American
central location.
Performed accounting functions, entered expense reports and payables in Great
Plains
Maintained all files for Accounting and Service DepartmAents. Reporting to the
President, Vice President of Sales and Service Manager for this international
laser equipment manufacturer.
Supported 11 area sales managers for the Midwest and East Coast. Communicated
prospective sales calls, meetings and arranged hotel reservations.
Received and logged service calls for our technical engineers.
Negotiated and maintained contracts for janitorial and office equipment
Managed vendors and ordering of all office and mail room supplies.
Tripar Internatiotional Inc., Roselle, Illinois 2003 - 2004
Administrative Assistant/ Receptionist
Handled numerous administrative tasks for a display items manufacturer.
Managed customer calls and inquiries for two (2) customer service departments in
a fast-paced atmosphere, while entering approximately 500 customer leads per week
into ACT.
Prepared catalogs mailings and other correspondence to prospective customers and
forwarded leads to sales representatives nationally.
Received incoming correspondence, faxes and purchase oArders
Provided back-up support to administrative and customer service personnel.
Managed vendors and ordering of all office and mail room supplies.
Hostmark Hospitality Group; Schaumburg, Illinois 1994 - 2002
Executive Administrative Assistant/ Receptionist
Effortlessly handled heavy phone traffic and transfer of calls on a 30-line
system and greeted guests in a professional and courteous manner.
Managed and screened unsolicited sales calls for personnel (as requested) in a
professional manner.
Managed timely mailing and faxing of all daily coArrespondence to hotels.
Prepared all documentation for reports, applicant letters and memos as directed
by the Vice President of Human Resources.
Supported all Executive Administrative Assistants.
Maintained and organized files, work areas, and all office equipment.
Sorted incoming mail and faxes; handled all deliveries.
Maintained office equipment contracts, inventory, ordering from a variety of
vendors.
ITW Buildex; Itasca, Illinois 1992 - 1994
Administrative Assistant to the Vice President of Sales
Managed administrative duties for Vice President of Sales
A 25 sales representatives including correspondence, purchase orders,
inter-office communications and office supply ordering.
Arranged all trade show scheduling and travel for staff.
SKILLS SUMMARY
Reception and Administrative skills, including front desk greeting, general
office management and editing correspondence.
Proficiency with MS Office suite and accounting applications include: MS Word,
Excel, PowerPoint, Outlook, Access, Lotus Notes, Great Plains, PeopleSoft and
ACT.
Experience with operating and maintaining copier, scanner, fax, postage and other
office support equipment.
Superb written and verbal communication ability
Rapid-learner, quick problem solver and multiple-solution developer.
SOFTWARE EXPERIENCE
Microsoft Office
Minerva
Lotus Notes
Great Plains, Peoplesoft
ACT
TeleCall Message Center