Customer Service Medical

Penny Giang

** ****** ** #*

Worcester, MA *****

774-***-**** *****.*****@*****.***

OBJECTIVES: To be considered for an opening position for a well-established firm

within a conductive atmosphere to continue interest, personal and professional growth in

the field.

SYNOPSIS: A dedicated and meticulous individual with proven of accomplishments in

organization and computing skills. Proficient in planning, improvising, supervising and

implementing of verse policies, programs and procedures for maximum impact.

Demonstrated accuracy, implement quality and work very well in a team environment.

EDUCATION:

Westbrook High School, Westbrook, ME

August 1999-2003 Medical Occupations -Diploma

Quinsigamond Community College, West Boylston, MA

September 2006 General Studies

SUMMARY OF QUALIFICATIONS:

Medical Computer Software, Microsoft Office, Customer Service and Data Entry

Detail-Oriented, Ability to organize and complete multiple tasks

Ability to adapt in a quick changing environment and excellent relationship building

Bilingual: Cambodian Native Speaker, English

EXPERIENCES:

Intel Corp- 75 Reed Rd. Hudson, MA Present

MS (Manufacturing Specialist)

Operate, maintain and repair specialized processing equipment in a clean room

environment. Responsible for preventive maintenance, process control,

troubleshooting, and sustaining company's goal by maintain high-volume output

without compromising safety or quality. In addition, responsible for

improvement processes, solving errors on each tool in the production line, and

reviewing technological health and stability by understanding how run test

wafers. Achieved a lite certification in Be etch, AWB and Gasonics within a short

time span.

KNF&T Staffing-UMass Belmont St. Worcester, MA January 2009-June 2009

Medical Records Associate

File, assemble and retrieve records for patient with worker’s compensation claim

and organize file in specific order making research more efficient. Investigate

missing paper work and print out discharge dates using meditech

KNF&T Staffing-UMass University Worcester, MA August 2008-Dec

2008

Medical Secretary

Handled outgoing calls to patients with specific needs and scheduled/ reschedule

appointments. Ensured all doctor’s request such as prescription were faxed as

needed and all pharmaceutical concerns where answered in a professional

manner. Filed and delivered instatrac needed for surgery.

Contact this candidate