Assistant Service

ALBERT P. TUCKER

***********@*****.*** 419-***-****; 520-***-****

(cell)

PROFESSIONAL EXPERIENCE

CUSTOMER/GUEST SERVICE

Grand Teton Lodge Company, Jackson Lake Lodge

Host-Cashier, Mural Room/Pioneer Grill (May-Oct. 2010)

. Controlled flow of guests into dining room to maximize

guest service.

. Took reservations, over the phone and in person.

. Assisted servers and bussers, when appropriate.

. As cashier, responsible for settling guest checks to

multiple categories in P.O.S. system and maintaining proper

cash bank and accurate accounts.

. Provided information regarding park services and

facilities.

Xanterra South Rim, LLC, Grand Canyon National Park, Arizona

Guest Service Agent & Utility Worker (spring-fall 2009)

. Registered guests efficiently at largest lodge at Grand

Canyon National Park.

. Provided detailed and accurate information on park services

and facilities to guests.

. Made reservations over the phone and in person.

. Operated folding, ironing, and pressing machines; organized

and stocked linens and towels for 907 rooms and prepared

them for delivery and distribution.

Duane Reade Pharmacy, New York City

Pharmacy Clerk (fall 2008)

. Served pharmacy customers, taking prescriptions from and

delivering those filled to customers.

. Assisted pharmacists and pharmacy assistants.

. Stocked shelves, served customers at other counters as

needed.

. Maintained friendly and helpful attitude toward customers.

EDITING/PUBLISHING

Library of Congress, Washington, D.C.

Editorial Assistant (2003-Dec. 2005)

. Assessed copy, determining and performing appropriate level

of edit for online presentations of the Music Division of

the Library.

. Proofread for grammar, spelling, punctuation, etc., in

conformance with office style guidelines and generally

recognized standards.

. Edited both style and content (written and graphic),

revising, reorganizing, and rewriting, if necessary, to

enhance clarity, flow, consistency, and completeness.

. Confirmed accuracy of names, dates, titles, abbreviations,

etc., using online and other sources.

Arcade Publishing, New York City

Book Publishing Internship (winter-spring 2006)

. Answered telephones, logged manuscripts, did Internet

research.

. Input changes electronically in manuscripts edited by

senior staff.

. Prepared publicity mailings and marketing materials,

reviewed catalog copy.

. Reviewed manuscripts and commented on suitability for

acquisition.

Asset Legal Staffing, New York City

Proofreader (June 2006-May 2007)

. Proofread for large law firms on a part-time on-call basis.

. Trained at Manhattan Proofreaders.

ARCHIVES MANAGEMENT

Library of Congress, Washington, D.C.

Archivist/Processing Technician (1991-2005)

. Developed and prepared processing plans for special

collections of the Music Division.

. Analyzed and processed special collections: Leonard

Bernstein, Richard Rodgers, Jerome Kern, Victor Herbert,

Arthur Rubinstein, Alexandra Danilova, Martha Graham,

Laurindo Almeida.

. Led staff in productivity in processing the Copyright

Deposit project.

. Performed biographical and bibliographical research.

. Created and edited detailed databases which served as

finding aids for researchers.

. Explained policies and procedures to adjunct workers and

monitored adherence to those policies.

. Managed questions and requests regarding processed

collections.

EDUCATION

New York University, New York City

Master of Science in Publishing, May 2009 (3.7 GPA)

The George Washington University, Washington, D.C.

Journalism class (2004)

Editing classes: proofreading, copy editing, substantive, technical,

and "consummate" editing

Legal Assistant Program (graduate level): Certificate awarded, 1995

(4.0 GPA)

Bowling Green State University, Bowling Green, Ohio

Bachelor of Music in Piano Performance

HONORS/AWARDS

Dean's Graduate Fellowship, New York University (2006-2008)

Library of Congress incentive awards, numerous, including in 2005

University Achievement Scholarship, Bowling Green State University

COMMUNITY AND VOLUNTEER ACTIVITIES

Carnegie Hall Music Ambassador, New York City, 2007-2008: visitor services.

Employment Law Center, Washington, D.C., 2002-2003: intake.

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