Project Manager Engineer

Mithilesh Mishra

***** ******* ***** ********* ** 95014

425-***-**** / 425-***-**** ***********@*****.***

Qualifications Summary

> 5YRS PROFESSIONAL EXPERIENCE IN PRODUCT DEVELOPMENT ORGANIZATION WITH

GOOD GRASP OF SDLC.

> COMFORTABLY ESTABLISHES LIAISON WITH KEY DECISION MAKERS ON ALL SIDES.

> HIGHLY SKILLED IN STRIKING A BALANCE BETWEEN STATED REQUIREMENTS AND

DELIVERY CAPABILITIES, CONTINUALLY SHEPHERDING THE COLLECTIVE FOCUS TO

FULFILLMENT OF THE BUSINESS NEED.

> WELL EXPERIENCED WITH BUILD, RELEASE AND DEPLOYMENT PROCESS MANAGEMENT.

> PASSION AND INCLINATION FOR CUSTOMER RESEARCH, WIREFRAMES, INFORMATION

ARCHITECTURE AND SURVEYING TECHNIQUES

> CONVERSANT WITH INFORMATION PRIVACY, SECURITY, ETHICS AND POLICIES.

> MSIM GRADUATE FROM UNIVERSITY OF WASHINGTON, SEATTLE 2007

PROFESSIONAL EXPERIENCE

MICROSOFT CORP, MBD (CONTRACT THRU VOLT) PROJECT MANAGER/ANALYST

MAY 08- JAN 09

* COLLECTED CUSTOMER DATA TO CREATE STATISTICAL REPORTS, ANALYZED DATA,

IDENTIFIED TRENDS, CREATED CHARTS FOR ILLUSTRATION AND PRESENTATION

RESULTS THAT PROVIDED LOGICAL CONCLUSIONS FOR FUTURE METRICS. THESE

CHARTS AND GRAPHS HAD HIGH VISIBILITY AND WERE SENT THROUGHOUT THE UPPER

MANAGEMENT INCLUDING THE DIRECTOR AND ORG VP IN THE MBS TEAM.

* PERIODIC POWER POINT, VISIO PRESENTATIONS AT DIRECTOR LEVELS AND TIMELY

FOLLOW UP ON THE TO-DO TASKS AS PER THE MEETING MINUTES

* SUCCESSFULLY CREATED LAYOUT, DESIGN AND GRAPHICS FOR INTERNAL SHAREPOINT

TEAM SITE AND MANAGED THE SITE ON DAILY BASIS BY COLLABORATING WITH KEY

CONTENT STAKEHOLDERS ON SCOPE, SCHEDULE, QUALITY AND USER SATISFACTION

SPREAD ACROSS DIFFERENT LOCATIONS.

* PROACTIVELY COMMUNICATING AND COLLABORATING WITH THE ENGINEERING AND

OPERATIONS TEAM TO ANALYZE THE DESIGN, SCALABILITY AND THE HOSTING

REQUIREMENTS OF THE NEW SHAREPOINT SITE

* WORKED EXTENSIVELY ON SHAREPOINT PRE MIGRATION PLAN AND COORDINATED WITH

THE OPERATIONS TEAM REGARDING COMMUNICATION TO OPERATIONS TEAM, BUSINESS

MANAGER AND TRACKING THE PROGRESS, HURDLES AND DEPENDENCIES AROUND THE

TEAM SITE MIGRATION.

* PLANNED, DEVELOPED, REVIEWED AND EDITED AND MANAGED USER FRIENDLY

CONTENT FOR DIGITAL MEDIA TO SUPPORT AND PROMOTE INITIATIVES. THIS GAVE

ME THE OPPORTUNITY TO COLLABORATE WITH STAKEHOLDERS BOTH WITHIN THE

GROUP AND ACROSS THE ORGANIZATION TO ADDRESS CONTENT CREATION NEEDS BY

ASSESSING AND ANALYZING CONTENT AND DESIGN CONTENT LAYOUT SOLUTIONS.

* HELPED THROUGH THE CONTRACT AND NEGOTIATION PROCESS OF THE PROPOSAL WITH

THE LOCAL AV MEDIA COMPANY FOR DIGITAL SIGNAGE SYSTEM FOR THE TEAM.

MICROSOFT CORP, MAX (CONTRACT THRU SAKSON AND TAYLOR) PRODUCT DESIGNER

JAN 08- MARCH 08

* AUTHORED UX GUIDELINES PROVIDING BEST PRACTICE RECOMMENDATIONS WITH

EXAMPLES ON "SERVER ADMIN" CONTROLS ALONG WITH UI DESIGN PATTERNS FOR UI

DEVELOPERS TO MAINTAIN CONSISTENCY AND UNIFORMITY FOR SERVER

ADMINISTRATION WORKLOADS.

* CREATED INTERACTIVE DESIGN FOR "SYSTEM CENTER" SHOWING NAVIGATION AND

TASKS FLOW USING FIREWORKS.

* ENHANCED AN EXISTING "WINDOWS SERVER" DESIGN PROTOTYPE IN EXPRESSION

BLEND FOR UX RESEARCH STUDIES AND DISCUSSIONS.

ATTENDED GRADUATE SCHOOL - UNIVERSITY OF WASHINGTON, SEATTLE

2005 - 2007

MICROSOFT CORP, MSNIA (CONTRACTED THRU VOLT) SOFTWARE TEST ENGINEER

2002 - 2003

* DEVELOPED TEST PLANS AND TEST CASES TO TEST THE DATABASE COMPONENTS FOR

THE NARROWBAND AND BROAD BAND ACCOUNTS FOR VARIOUS PARTNERS ENSURING END

TO END FUNCTIONALITY.

* APPLIED EFFECTIVE PROJECT MANAGEMENT PRACTICES IN TRACKING THE REQUIRED

TEST PASSES, STATUS AND ASSOCIATED RISKS.

* FILED BUGS AND VALIDATED BUG FIXES

* DEVELOPED AND MAINTAINED TEST AUTOMATION FOR THE VARIOUS TEST

ENVIRONMENT.

* ALSO DEVELOPED TEST PLANS TO TEST THE POP3 MAIL MIGRATION SYSTEM FROM IA

TO HOTMAIL BY CONFIGURING MIGRATION TEST ENVIRONMENT.

MICROSOFT CORP, MSNIA (CONTRACTED THRU VOLT) SOFTWARE TEST ENGINEER

2000 - 2000

* DEVELOPED TEST PLAN AND IMPLEMENTED TEST CASES FOR BACKEND BILLING

SYSTEM AND OTHER AREAS RELATED TO MSNIA 5.1 CLIENT SOFTWARE.

* Developed automation to test MSNIA signup web application.

* Performed BVT test passes (Build Verification Tests), investigated

failures, filed bugs and followed up with appropriate developer ensuring

fixes were developed right by regressing the fixes.

Microsoft Corp, Win CE (Contracted thru Volt) Software Test Engineer

1998 - 1999

* Implemented Test Cases to test the "DCT5000 WebTV Setup Box" for IE

functionality and other Embedded OS features.

Bellevue Community College (Volunteer) Programmer

1998 -1999

* Designed and developed a student database system.

* Designed web forms for input, modeled database schema and designed

reporting using Access and VB5.0.

* Also developed an ASP based Web Interface for this database in VBScript

using the Visual Interdev developer suite.

MSIM PROJECTS

Capstone Project

* Conceptualized and delivered a prototype for a new and intuitive user-

friendly site for TIE-Seattle.

* Ground-up redesign keeping the Information Architecture principles in

mind with the focus on the members (Users), content generated

(Content) and in the context of events (Context). Designed templates

for email event announcements, monthly newsletter along with the

redesigned website.

* Used HTML, Visio and PowerPoint to create prototypes along with

Microsoft Project to manage the project with key tasks, deliverables

and dependencies.

Online Time Tracking System

* Designed a time tracking system employing the Task based design

methodology.

* Performed market research and analysis of similar time tracking

system, gathered functional expectations and delivered with Aesthetics

and HR compliance.

* Designed Wireframes to describe navigational elements of the website

along with low-fidelity paper prototypes.

* Conducted Usability to test design iterations and make changes based

on the feedback

INFORMATION MANAGEMENT FOR AUTO INSURANCE CLAIMS

* Designed and developed a prototype using the Information Management

principles to empower the field folks in the auto insurance claims

industry.

* Designed and modeled the backend database system entailing creation of

DFD, ER modeling, employing Secure and Disaster Recovery strategies.

Web Search and Impact by User age groups

* Designed a search experiment by user age groups and proved that

"search terms" by younger age group produced better relevance and

precision results than when compared to that of older age group.

* This learning has been captured in a paper that can be applied to

improve the search product in its "findability" by profiling search

task originating from different age groups.

Study - Information seeking behavior of an international business traveler

* Study encompassed social, organizational, cognitive, behavioral and

contextual aspects of information in human information seeking

behavior.

* Proposed recommendations for new or improved information seeking

tools.

TECHNICAL SKILLS

Tools & Products Share Point, Visio, Product Studio, RAID, MS

Project, Microsoft SDLC Access, Fireworks, WPF,

Expression Blend

Markup and Programming: HTML, CSS, XML, T-SQL, VB, VBA

Education

. MASTER OF SCIENCE IN INFORMATION MANAGEMENT (MSIM)

2007

University of Washington, Seattle, WA

GPA: 3.73/4.0

. Certificate Program in Client/Server Programming

1998

Bellevue Community College, Bellevue, WA

GPA: 4.0/4.0

. Bachelors of Science

1996

SNDT University, Bombay, India GPA:

5.03/6.0

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