Manager Customer Service
Resume:
Stephanie L. Beiermann,CPP
***** ******* ***** **., ******, CO 80134
****************@*******.***
OBJECTIVE:
To add value to an established company using my extensive payroll
background to expand and improve on the company's current business
practices. To develop a team of individuals who are willing to go above
and beyond for their team and their company.
QUALIFICATIONS:
Extremely well rounded payroll professional with over 10 years of
payroll management experience. Proven ability to develop team members to
their full potential while maintaining the focus on providing excellent
customer service to internal and external customers.
PROFESSIONAL WORK EXPERIENCE:
Payroll Manager, Alta Colleges 08/08 to Present
Effectively manage and develop a team of 6 professionals to include
3 payroll coordinators, 1 records specialist, 1 payroll tax analyst
and one garnishment coordinator. Oversee payroll processing for
3,000 employees in multiple states across seven legal entities using
ePersonality. Complete a full scale conversion from ADP Enterprise
to ePersonality bringing payroll in-house. Develop policies and
procedures to fit business needs. Implement new processes to
support Federal and State guidelines. Oversee employee records
management and the entire payroll process to include year end and W2
processing. Maintain excellent working vendor relationships.
Payroll Supervisor, The Sports Authority 02/08 to 7/08
Effectively manage and develop a team of 6 payroll coordinators and
1 garnishment specialist. Oversee in-house payroll processing for
over 400 stores with over 16,000 employees in 48 states. Personally
execute corporate payroll for over 900 employees.
Payroll Manager, Adam Aircraft 08/07 to 02/08
Effectively manage and develop a team comprised of one payroll
professional and 3 accounts payable specialists. Oversee the
execution of semi-monthly payroll for 850 employees in Colorado and
Utah using JD Edwards and ADP Enterprise. Responsible for the
development and execution of policies and procedures for both
payroll and accounts payable. Recommend changes in procedures to
HR, Accounting and Manufacturing departments to ensure compliance
with Federal and State Wage and Hour Regulations.
Payroll Supervisor, BEP Colorado Restaurants, LLC 3/03 to 07/07
Effectively manage and develop two payroll professionals and oversee
the execution of bi-weekly payroll for over 3,000 employees in
Colorado and Texas. Responsible for all aspects of payroll to
include payroll tax filing for 5 separate entities, payroll journal
entries, systems implementation and management labor reporting.
Recommend changes in procedures to HR, Accounting and Operations
departments to ensure compliance with Federal and State Wage and Hour
Regulations. Work directly with IT manager to implement any
necessary changes in the field.
Payroll Supervisor, Resource Management Systems, Inc., Denver, CO 04/02
to 02/03
Effectively managed and developed a payroll team of five payroll
professionals in a service environment. Managed the execution of
weekly, bi-weekly, monthly and semi-monthly payrolls for over 150
clients. Developed a team focused on providing outstanding customer
service while operating within State and Federal guidelines.
Responsible for development of payroll policies and procedures.
Payroll Manager, Immedient Corporation, Denver, CO 04/99 to 10/00
Effectively managed entire payroll function for rapidly growing IT
consulting firm. Completed entire multi-state payroll process for
450 employees. Completed all journal entries following payroll
submission. Developed policies and procedures to include, multi-
state tax policy, jury duty, exempt/non-exempt, etc. Worked hand in
hand with the controller to constantly keep policies in line with
current payroll laws. Attended various seminars through ADP and the
American Payroll Association.
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