Customer Service Assistant

Location:

Posted:

October 19, 2010

K ather ine E Wheeler

EVERETT, WA 98204

*****.**@*******.***

___________________________________________________________________________

Objective:

To obtain a dental assistant position in a fun and professional office, where I can utilize my dental assisting skills

combined with my experience in customer service to provide a positive environment for both your patients and

staff.

Related Skills:

Proper Sterilization Techniques Mixing of Cements and Liners

Rubber Dam Placement Chair side Assisting

Exam and Periodontal charting Radiology

Set up of Treatment Rooms Anesthetic Preparation

Alginate Impressions Coronal Polishing

Pouring and Trimming of Study Models Handpiece Maintenance

Fabrication of Temporary Crowns Fabrication of Bleach Trays

Professional Experience:

Dr. Jae Hong, Marysville, WA

Breaking down, setting up treatment rooms

Sterilized Instruments

Restocking supplies

Gold’s Gym, Mukilteo, WA Sep 2009 Current

Answering Multi Line Phones

Customer Service & Problem Solving

Keeping track of Inventory

Receivables Performance Management, Lynnwood, WA Jan 2009 Sep 2009

Answered incoming collection calls on an automatic dialer system

Determined their needs and complaints and responded appropriately Represented Sprint by enforcing there

contract to past due customers

Education:

Dental Assistant Training Center, Seattle, Wa, Jan 2010 March 2010

References:

Danielle Tunison Colleen Lyons Paul Walker

Instructor Instructor Club Manager

Dental Assistant Training Dental Assistant Training Gold’s Gym