Hevelie B. Peters
**** ********* ******, *****, **, 10466
(718) 547 – 4185 h (917) 558 – 6879 c
*******@***.***
PROFILE
Marketing professional with a solid background in direct mail, advertising, branding, event marketing,
multi-media and online initiatives. Skilled in strategic development, marketing planning, agency and
vendor management. Client and agency experience.
EMPLOYMENT HISTORY
MetLife Financial Services, New York, NY 3/07 – 2/10
Senior Account Manager, Global Brand & Marketing Services
Managed client relationships and marketing communications for in-house creative services department.
Led creative team in the development of print and multi-media collateral for insurance and annuity
products: direct mail, advertising, promotions, newsletters, flyers, powerpoint, videos, emails and web
banners to support sales force. Advised clients on creative brief writing, branding, messaging,
repositioning and communication strategies. Collaborated with cross functional corporate, product,
marketing, research and production teams.
E*TRADE Financial, New York, NY 6/06 – 12/06
Marketing Consultant, Customer Marketing
Developed communication strategies and executed online acquisition and retention campaigns for
investment products. Managed campaign marketing calendar and creative execution of emails and
newsletters. Partnered with cross functional product and marketing teams on data segmentation,
analytical modeling and creative development. Managed agency relationships and online vendors .
CITICORP, New York, NY 6/05 – 6/06
Marketing Consultant, Citi Cards Thank You Network Loyalty Program
Responsible for marketing management and execution of rewards campaigns for Citibank credit card
customer loyalty program. Directed ad agencies in the development of direct mail, branding and online
initiatives. Managed marketing calendar and rewards redemption vendors.
Marketing Consultant, Citi -Cards Cross Sell & Enhancement Services
Managed direct marketing initiatives for Sears credit card debt protection products. Responsible for
creative development, list processing, segmentation, sales forecasting, analytical modeling and creative
testing strategies. Managed agency and data vendor relationships.
JP MORGAN CHASE BANK 6/99 – 12/04
Vice President, Marketing, Cardmember Services
Responsible for direct mail creative development, agency and vendor management of acquisition and
retention campaigns for consumer and business credit card segments. Directed communication strategies
for new product launches. Managed ad agency design execution and production on direct mail campaigns
and credit card designs. Partnered with cross functional teams on campaign specs, mailing lists,
experimental design models and rewards fulfillment.
Hevelie Peters, Page 2 of 2
Vice President, Portfolio Management
Managed account growth and marketing communications for the Bank of New York (BNY) credit
card portfolio. Led all aspects of direct marketing and promotions revenue management, credit risk and
credit operations initiatives geared towards increased profitability. Managed the BNY Platinum Card
launch.
WUNDERMAN, CATO, JOHNSON, New York, NY 11/98 - 6/99
Marketing Consultant, United States Postal Service
Managed brand positioning and direct mail creative development on USPS business-to-business
account. Collaborated with creative team on direct mail, direct response TV and interactive initiatives.
RAPP COLLINS WORLDWIDE, New York, NY 2/98 - 11/98
Senior Account Supervisor, Western Union Domestic/International
Ledall aspects of direct marketing targeting multi-cultural segments. Supervised 5 account executives.
Launched a global website promotional marketing campaign. Managed a $3 million marketing budget.
UNIWORLD GROUP, INC., New York, NY 2/95 - 12/97
Account Supervisor, AT&T Multi-cultural Event Marketing
Developed promotional marketing strategies for AT&T International. Negotiated vendor contractual and
merchandising agreements. Evaluated event sponsorship proposals to substantiate AT&T involvement.
Senior Account Executive, AT&T Multi-cultural Consumer, Corporate
Worked with clients to develop TV, radio, print, direct mail and outdoor campaigns. Managed $2
million advertising budget. Supervised photo shoots, casting and spot radio production.
Account Executive, AT&T Multi-cultural Consumer, Business
Managed agency workflow on consumer and business products. Prepared quarterly competitive
reviews. Managed production billing, updated media plans, and radio promotions.
DIRECT MARKETERS ON CALL, New York, NY 1/94 - 2/95
Marketing Consultant
Advised Citibank, American Express, and TNT Global accounts on direct marketing initiatives.
OGILVY AND MATHER DIRECT, New York, NY 2/90 - 11/93
Assistant Account Executive, AT&T Consumer
Coordinated all facets of direct marketing between agency and client.
Traffic Coordinator, AT&T, American Express
Assisted in the development of direct mail and direct response TV campaigns.
THOMAS PUBLISHING COMPANY, New York, NY 10/88 - 1/90
Production Assistant
Coordinated print production and artwork specifications for trade publications.
EDUCATION
B. A., Media Communications, Hunter College, New York, NY
Advertising Agencies of America, Management Training Program
SKILLS
Microsoft Word, Microsoft Excel, PowerPoint, Lotus 1-2-3, Business and Creative Writing