Customer Service Manager

LaTasha David **** Creek Village, Katy

Texas ****9

***-***-

1658

************@*****.***

Qualifications Outline

Proven skills in customer service and customer satisfaction. Special

abilities to manage multiple tasks with ease while dedicating the needs of

superior customer service. I will bring forth my strong knowledge and

management experience to a growing or well established organization. I

offer strong interpersonal and communication skills as well as strong

written and verbal skills.

Professional Experience

Crossmark 832-***-****

Retail Merchandiser Jan-Oct 2010

. Worked close with dairy manager

. Restocked Dannon products

. Inventory reports

. Overseeing 15 stores a week

Market Connect Group 312-***-****

Oct-Dec

2009

Demonstrator

. Demonstrations for Keurig Brewers

. Talked with customers about Keurig Brewers

. Worked with Sears & Macy's managers

RGIS LLC. 281-***-****

Summer 2009

Merchandiser

. Resets

. Inventory

. Organized Stock, Display, Audits

. Work close with store manager

The Rucker Group Mortgage 713-***-****

2007-

2009

Administrative Assistant

. Answered 10 line phone system

. Coordinated home buyer/seller transactions

. Consulted with Lending institutions

. Trained new personnel

Advance Merchandising Plus, 1-800-***-****

2005-2007

Territory Manager

. Worked close with store manager

. Managed Nestle Toll House Displays

. Responsible for overseeing multiple store locations

Murphy USA 281-***-****

2002-2005

Assistant Manager

. Handled daily cash deposits

. Cashier duties

. Controlled inventory

. Organized stock display audits

References available upon request

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