Customer Service Medical Assistant
Resume:
Valencia Roberson
Fort Worth, Texas 76106
****************@*****.***
Objective:
Administrative medical assistant with multi-tasking skills, seeking a challenging
opportunity in your clinic to contribute to the patients.
Skills:
Microsoft Office Suites Ten Key/ 8,500 Strokes per hour
CPT & ICD -9 Instrument Sterilization
Insurance Verification Billing/ Collections
Prior Authorization Vital Signs
Eligibility & Benefits Medisoft
Scheduling Appointments Customer Service
Work Experience:
UNT – Internal Medicine – Fort Worth, Texas 09/2010-10/2010
Medical Office Specialist Externship – 160 Hours
First Cash Advance-North Richland Hills, Texas 04/2008-09/2008
Teller
Duties included: Check cashing, process loans, and collection calls. Balance register and
safe, employment and bank verification
Letstalk.com- North Richland Hills, Texas 02/2007-04/2008
Biller
Duties included: Picking and packing phones orders. Auditing, billing, and shipping phones
orders. Inbound customer service calls.
Education and Certifications:
Kaplan College- Fort Worth, Texas 02/2010-10/2010
Medical Office Specialist- Diploma
Perfect Attendance Award, Instructors Award, Outstanding Attendance Award
National Register Certified Coding Specialist 9/2010
American Heart Association 3/2010
CPR, AED Certification
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