Customer Service Security

Location:

Posted:

October 19, 2010

Adrianna Randle

**********@*****.***

Objective:

To secure a professional position in a facility where I can continue to

develop and enhance my hands-on skills and knowledge in the medical field

Education:

Southwestern College, Springdale Ohio July, 2008-Present

Field of Study: Network Communication Information System

Skills:

. Demonstrate strong customer service skills

. Type 45+ words per minute

. Proficient in Microsoft Word, Excel, Access, PowerPoint, and Outlook

. Strong production while working with a deadline or in a fast pace

environment

. Capable of working individually or with a group or team

. Trained in CPR, AED, Conflict and Problem Resolution

Work Experience:

Securitas Security, Cincinnati Ohio January, 2000-Present

Security Guard

. Assist customers with questions and various inquiries

. Monitor building and report all incidents

. Lock and unlocked doors and inspect buildings for criminal activity

. Document and record all unsafe conditions and security risks

. Cooperate with authorities to ensure safety and security

. Meet with management weekly to discuss new techniques and strategies

. Trained to use various therapeutic methods to decline a hostile

environment

. Provide individuals with access in and out of each building

. Control and monitor C.C.T.V. system

. Supervise General Affair Contractors

. Coordinate Quality Controls and organize Emergence Evacuation

Argenbright Security, Chicago Illinois May, 1998-December, 2002

Security Guard

. Transported individuals to various locations

. Provided safety and security to individuals

. Secured the building before, after, and during each shift

. Responded to all emergency calls

*References Available Upon Request*