Administrative Assistant Manager

MARY A. GRAHAM

214-***-****

Fate, Texas ***** **********@*****.***

ADMINISTRATIVE ASSISTANT

Administrative Assistant with extensive experience in both executive and

general administrative support. Experienced in performing a variety of

administrative and staff support duties ranging from organizational

procedures and policies, assisting visitors, resolving administrative

problems and inquiries, preparing a range of administrative documents and

reports.

SUMMARY OF QUALIFICATIONS

. Supervise office staff of 5

. Train and support department employees

. Manage front office, including phones, visitors, couriers, and

expedited deliveries

. Coordinate calendar management of meetings and appointments

. Schedule and prepare conference rooms, including equipment and

hospitality

. Assist with vendors, ordered supplies, and equipment maintenance

. Maintain, track, and process expense reports

. Make domestic and international travel arrangements

. Type and process correspondence, presentations, reports and

spreadsheets

. Develop and prepare department training manuals

. Handle inventory and requisitioning of supplies; research same for cost

savings

. Execute word processing projects, including large scale mailings and

correspondence

. Process both accounts receivables and accounts payables

. Assist with financial reports

. Monitor company security processes

. Microsoft Word, Excel, Power Point, Outlook, Lotus Notes, Peachtree

Accounting

PROFESSIONAL EXPERIENCE

BOMBARDIER AEROSPACE - Richardson, Texas 2004-2010

Manufacturer of a large range of regional and business aircraft including

the Learjet and Canadair

Administrative Assistant

. Supervising, training and support of office staff

. Managing front office, including phones, visitors, vendors, couriers,

shipping and deliveries

. Coordinating and scheduling meetings, conference rooms, hospitality,

and facility preparation

. Handling phone system for 300+ employees, forwarding and messaging when

appropriate

. Administering and monitoring of company security policy and procedures

. Primary backup to facilities manager.

. Preparing manuals, reports, correspondence, presentations and mail outs

. Supporting, screening, and message detailing of executive phones

. Maintaining supplies inventory, including anticipating needed supplies,

placing and expediting orders for supplies, and verifying receipt of

supplies

. Supporting multiple departments with administrative assistance

ENVARION - Sachse, Texas 1999-2004

A leader in long distance telecommunication services

Executive Assistant/Office Manager

. EA to president and CFO

. Managed/supervised office staff of 6

. Screened calls for executive staff forwarding when appropriate and

transcribed voice and hard copy messages

. Managed calendar for executive staff and scheduled meetings,

hospitality, and agendas

. Responsible for travel arrangements, both domestic and international

for company employees

. Handled all incoming correspondence and processing appropriate

responses

. Processed AR, AP, and payroll for all company employees

. Developed company filling system for AR, AP, and employee records

. Prepared and maintained weekly attendance and annual vacation records

on all employees

. Managed office, inventory control of all office equipment and supplies

. Prepared documents for all types of corporate correspondence, meetings,

marketing hand outs, policies and procedures

TECHNICAL PERSPECTIVES INC. - Richardson, Texas 1996-1999

Developer of software based special education training materials

Office Manager

. Managed front office, including phones, visitors, vendors and

deliveries

. Prepared documents and reports, and maintained their historical files

. Processed A/R, including order preparation, invoicing, shipping and

receiving

. Developed new filing system for AR department

. Coordinated all aspects of mail processing, both incoming and outgoing

. Assisted software technical department with processing and development

. Assisted with inventory maintenance, including software and document

processing

. Provided customers with sales and technical assistance

. Participated in training seminars for customers, with follow up

customer service

UNIVERSAL WIRING AND MANUFACTURING, INC. - Garland, Texas 1984-1996

Manufacturer of wirewrap printed circuit boards and prototyping services

Office Manager/Coordinator

. EA to general manager

. Primary backup to GM

. Managed/supervised office staff of 4

. Coordinated staff assignment and hours

. Processed AR, AP and payroll for all employees

. Managed office, inventory control of all office equipment and supplies

. Made travel arrangements both domestic and international

. Maintained quality assurance documentation for customer certification

processes

. Coordinated and prepared for corporate meetings with appropriate

agenda, equipment, and hospitality

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