Little Rock Service

Spencer Davis

**** ***********

Bryant, Ar *****

(home) 501-***-****

(cell) 501-***-****

Email: abi26w@r.postjobfree.com

Objective: To join with a fast company where I may be able to further my

career in the Telecommunication Field. To use my skills in customer

service, installation, and to advance my knowledge in the business aspect

of the business.

Summary of Qualification

. Strong interpersonal skills, planning, organization, administration,

communication, research

. 5ES, DMS, AXE, 2ES, switch method of operations

. SORD, LMOS, SWITCH, PREMIS, MBOS

. Microsoft MAIL, OUTLOOK, WIRD, ACCESS

. WIN 95 & 98, A+CORE MODULE & DOS WINDOW

. CPOM Reading of Services Orders, and Fracs.

Personal Experience:

AT&T, North Little Rock, Ar

2008-2009

Supply Attendant IDC

. Receiving, recording stocking and shipping plug-in equipment.

. Perform PICS transactions to reflect changes in stock levels.

. Help desk activities including, tracking of plugs using Trace & Track,

transferring plugs in PICS, and arranging hotshots.

. Monthly reports and various clerical responsibilities

. Maintain an orderly and clean work environment in the office area and

warehouse.

SBC Services, North Little Rock, Ar

1999-2008

Supply Attendant

. Deliver mail, order supplies for technician on the CPE side,

Delivering and picking up mail

. Responsible for the ordering of supplies for OCS, INLINE PLUS, DATA

AND COIN.

. and fill in for ROVER supply attendant.

. Responsible for collecting coin from the collects, shipping out

data equipment and obsoletes coin material.

. Driving company truck delivering and picking up tools and materials

from different telephone companies statewide.

Blue Cross Blue Shield

Little Rock, Ar

1998-1999

Telecommunication Tech.

. Install and maintain service on the telephone at different

company building.

. Responsible for the pulling of cable and hooking up of network

services for the computer.

Southwestern Bell

Little Rock, Ar

1987-1998

Southwestern Bell Line and Number Administrator

. Perform clerical work associated with design, provision or

administration of the switch including local and toll function.

. Calculate office and assignment guides analytical report which

identify problem and correctives action, verifies translation install

in machine.

. Review program and data output to conduct reasonableness check against

predetermine parameters, and interpret routing operations guidelines

and data base to resolve errors.

Southwestern Bell

Little Rock, Ar 72204

General Clerk for Circuit Provision

1980-1987

. Request loop makeup and information use of designing and working

circuit

. Work Closely with Design Engineers in designing of circuit for

RWESIDENT, BUSINESS AND LONG DISTANCE services.

. Help with the ordering of equipment for designing, make copies, and

answer telephone.

Blue Cross Blue Shield

Little Rock, Ar

Inventory, Supply and Receiving Clerk

1977-1980

. Responsible for filling all requisitions for printing and office

supplies for delivery.

. Maintain storage space for incoming stock, monthly inventory count.

. Maintain 3, 6, or 12 months usage and update inventory books for

recording of stock.

. Responsible of receiving all office supplies, printing supplies,

furniture, and office equipment.

. Making sure all products are accounted for tag, label and deliver to

the right department.

Blue Cross Blue Shield

Little Rock, Ar

Record Retention Clerk

1976-1977

. Responsible for answering all calls on claim records.

. Retrieve process claims for other departments

. Making sure that all hospital payments and checks are for in

microfiche for future records.

Education:

University of Arkansas at Little Rock

1974-1976

Southern Arkansas University

1973-1974

North Little Rock High

1970-1973

Specialized Training:

Cosmos Computer Training

AXE/RCMAC Service Order Handling

1/1A ESS Network Switching Administration

Introduction to the 5ESS Switch

Excellence through Quality

Switch 1.6 Transition TNG-NAC

Switch System Advanced Network Administration

Window 95 Beginning

Basic Statistical Quality Improvement

Violence in the Workplace

Ethics in the Workplace

Individual Growth Development

NMA Basic User

Propriety Information Training

Microsoft Word

Microsoft Access

Microsoft Outlook

Microsoft Power Point

Community Activities:

Board of Directors at United Cerebral Palsy

Easter Seat Telethon

United Cerebral Palsy Starfest

UCP Parent Support Group

Contact this candidate