Customer Service Sales

Lakita Bowles

**** ***** ****, ******** **. ***23

804-***-****

********@*******.***

OBJECTIVE

Seeking position as a medical administrator assistant.

SKILLS PROFILE

• Ability to multitask, schedule appointments, and answer phones.

• Knowledge of microsoft word, excel, and spreadsheet.

• Good filing and organizational skills

• Experience in handling confidential paperwork

• Ability to take accurate phone messages and deliver messages promptly

• Good customer relations background

• Familiar with ICD 9 and CPT codes, filing claims, and superbills.

EMPLOYMENT HISTORY

2007 Current

Front Desk Receptionist

Family Counseling Center, Richmond va.

Schedule appointments

Answer telephones.

Open and close medical charts

Call insurance company for insurances benefits.

Meet and greet patients.

Set up charts for next day appointments.

Order and stock office supplies.

Sales Associate 2005 2007

Wal mart, Richmond Va.

• Customer service

• Answering and transferring phone calls

• Running cash register

• Stocking merchandise

• Balancing cash register.

Certification 2008

• First Aid/ CPR

EDUCATION

2008

Associates Degree

Beta Tech University, Richmond, Va.

References available request.

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