K I A N I C O L E W I L L A M S
(**** Fulton Ave. North Hollywood, CA
91605323-***-****(**********@*****.*******.***
Professional Experience
Hilton Universal/Los Angeles
**** ** ******* ****L CONCIERGE
( Assist high profile guest with special requests.
( In the process of creating a system of forms for tracking revenue.
( Attend networking events to cultivate relationships with clientele.
( Prepare and coordinate itineraries for guests with local restaurants,
musical venues and tour providers.
Indy Mac Bank
2006 to 2007 LOAN OFFICER
( Personally handled the processing of personal and business loans.
( Implemented payment plans to bring loans out of default.
( Recommend various types of loans.
( Processed mortgage payments.
Regal Group
2005 to 2006 EXECUTIVE ASSISTANT
( Screening calls
( Making meeting, travel and transportation arrangements for executive
managers.
( Training and supervising other support staff and customer relations.
( Porting cellular numbers from numerous accounts within the company.
Thermo View Industries
2004 to 2005 EXECUTIVE ASSISTANT
( Kept an accurate record of meetings and schedules.
( Provided spreadsheets and graph charts that entailed company
expansion.
( Creating and maintaining department filing systems.
( Word processing and preparing reports as needed
EDUCATION
University of Phoenix Bachelor, Business Management 2008-
Current
Los Angeles Valley College AA Liberal Arts 2002-2003
William Howard Taft High School General Education 1998-
2002
STRENGTHS
Teachable- Being able to learn quickly in a fast pace environment.
Efficient- Performing task within a time sensitive manner, with great
knowledge of skill.
Personable- Pleasing personality, friendly and compassionate to co-works
clients.
COMPUTER SKILLS Microsoft Windows XP, Word, Excel, On Q Certified