Mary Ann Gall
Clearwater, Florida 33764 *********@*****.*** M: 727-***-****
QUALIFICATIONS SUMMARY
Highly motivated Administrative Assistant with comprehensive experience in
a variety of professional settings. Adept and experienced in managing
diverse responsibilities including sales and marketing support, reception,
office management, and report creation. Proven track record of providing
outstanding customer service support in a fast paced environment while
adhering to the highest standards of professionalism while also maintaining
excellent client relationships. Take charge individual with superior
organizational and time management skills as well as process management and
communications facilitation. Advanced skills in Microsoft Office
applications; data entry/order entry experience. Excellent customer
service and relationship building skills.
PROFESSIONAL EXPERIENCE
Soma - Division of Chico's Assistant Store Manager July
2009 to Present
Spherion Staffing- Temp assignments Aug 2008 -May
2009
HSN - Admin. (Assisted a buying team in Beauty Div.) Temp- Spherion
Aug 2008-Jan 2009
Temp positions while seeking full time permanent employment.
BATH & BODY WORKS - Assistant Store Manager
Sept 2007 - Aug 2008
Homebanc Mortgage Corporation - Atlanta Aug. 2005- Nov. 2006
Sales Assistant to a Loan Officer
. Provided broad range of sales support to customers, agents, coworkers,
attorneys, and appraisers.
. Assembled and expedited loan documents to potential clients, put together
loan packages upon return of loan documents.
. Managed variety of administrative responsibilities including: ran daily
pipeline reports, monitored lock status, maintained client data base and
UPS shipping log.
. Produced monthly mailings to assist in client closings.
. Answered incoming calls from existing and potential clients, loan
processors, agents, attorneys, and appraisers regarding the status of
their loan in process.
. Printed and sent quarterly mailings for marketing purposes to existing
client base of approximately 1,200 clients to maintain contact for future
business and referrals.
TRC Staffing Services - Kennesaw, GA Sept. 2004-
Aug. 2005
AK Steel, Southeast Regional Sales Office Steel Corporation - Kennesaw, GA
Administrative Assistant for Regional Sales Office
. Compiled and developed job description and procedure manual for office
administrator position.
. Reviewed and filed any discrepancies in regional budget with corporate
accounting.
. Acted as receptionist and managed variety of office responsibilities
including inventory/order office supplies and upkeep of equipment.
. Provided administrative support to sales staff of 6 which included
maintenance of schedules/itineraries and managing travel arrangements.
. Produced various documentation including monthly commission reports,
monthly surcharge letters and expense coding on bills to Corporate.
Full time Mother 2000- 2004
Homemaker
TRC Staffing Services - Alpharetta, GA Sept. 1999- April 2000
Interim Technology and Spherion IT Consulting - Alpharetta, GA-.
Administrative Receptionist
. Promoted to administrative position within initial three months due to
high productivity.
. Acted as primary receptionist to answer all incoming calls.
. Reviewed resumes, sorted and distributed to appropriate recruiters.
. Gathered and consolidated payroll information, assisted company auditor
as needed.
. Ordered and maintained inventory of office supplies and maintenance of
equipment.
Homemaker 1989- 1999
Unisys (formerly Timeplex) - Atlanta, GA
Administrative Assistant
Provided order entry and support to area sales staff.
. Invited to speak at Branch meeting on Order Entry System due to
proficiency with system.
. Oversaw equipment shipping and tracking.
. Served as liaison between customer base and Corporate Headquarters on
matters including equipment shipping and delivery.
. Prepared confidential monthly status/performance reports.
. Provided backup support to receptionist/administrative assistants as
needed.
Honeywell, Inc (Space and Military Avionics Divisions) - Clearwater, FL
Cost Control Clerk, Planning Aide
. Performed data entry, including updating monthly status reports and
schedules and file maintenance.
. Maintained detailed planning sheets for program engineer in support of
assigned program.
. Conducted general ledger account reconciliations/journal entries.
. Processed expense/capital appropriations and new charge number requests.
. Provided back-up support to cashier and General Ledger accounting
functions as required.
Burdines of Florida (Federated Department Stores) - St. Petersburg, FL
Assistant Department Manager, Department Manager, Communications Network
Coordinator
. Promoted to several positions with in company due to accomplishments in
each area
. Tripled department sales due to creative merchandising/management
techniques.
. As communications network coordinator, maintained central checking and
receiving system, ensured document control and minimized inventory
shrinkage for entire store.
. Oversaw communications network system maintenance and conducted/managed
training on this new system when implemented.
. Planned stock levels and merchandise assortments, filed discrepancies and
reconciled transfer, mark down, and purchase journals. Handled journals
for multiple managers in Separate Stocks.
. Developed and assigned employee work schedules.
EDUCATION
A.A. Degree Fashion Merchandising - Fashion Institute of America - Atlanta,
GA
Computer classes - St. Petersburg Junior College - St Petersburg, FL
COMPUTER PROFICIENCIES
MS Word, Excel, Outlook, Powerpoint, Lotus Notes, Quicken
SPECIAL TRAINING/COURSES
. Executive Training Program (Retail)
. Cosmetic Training Estee' Lauder, Clinique, & Beauticontrol Cosmetics