Jennifer L. Cichon
** **** **** ***** . *********, CT,
. *********@*****.***
EXPERIENCE Coordinated Transportation Solutions (CTS), Ansonia, CT
(2/10-Present
) Business Analyst
Interface with Management in respect to their reporting
requirements
Create new reports and modify existing reports to support the
growing needs of the organization
Analyze data to support Management with business decisions
Analyze data to find cost savings and improve on those current
processes or create new process
Manage the Public Transportation Department and employees including
Verification to ensure that members are receiving the least costly
form of transportation and they are receiving their public
transportation passes in a timely manner
Analyze business processes across multiple departments for process
improvements and implement the improvements using my knowledge in
Six-Sigma/LEAN processes
Project lead for IT implementation of online process for external
customers
Created the training material for new systems and trained users
Proven record of cost savings for the Company
Sikorsky Aircraft (United Technologies Corporation subsidiary),
Stratford, CT
Senior Analyst/Strategic Planner (12/07-6/09)
Durable Tooling Services - Tooling Fabrication
Scheduling of all tool orders and Periodic validation requirements
(2/01-6/09)
Interface directly with the Commodity Tool Management Team, Tooling
supervision/management, Process Engineer and the customer with
respect to all schedule requirements.
Key role in process improvement (ACE/Six Sigma) initiatives,
Standard Work implementations in office and shop floor setting,
schedule and charting requirements.
Document all priorities, stop work issues, and tool access windows.
Associate Data Manager (5/06-12/07)
Data Management-Intellectual Properties for BLACKHAWK Helicopters
Process Contract Deliverable submittals to the Customer
Determine Intellectual Properties markings
Insure package is complete for submittals by providing support in
the preparation
Provide support in the flow down of Supplier Data Requirements
Lists to the Data Manager and Supplier Requistioners as necessary
Process Customer responses to submittals
Standard reporting to Engineering weekly
Maintain Contract Data Requirement Lists delivery schedule and
status
Data Requisitioner (10/04-5/06)
Data Management-Intellectual Properties
Analyze data for intellectual properties
Distribute data to the appropriate Engineer for review
Notify supplier of acceptance or rejection of data
Follow up monthly with Engineers for outstanding status'
Business Operations Coordinator (5/04-10/04)
Advance Design and Chief Engineers Groups
Perform all administrative duties for more than 150 employees
comprising Advance Design Group and Chief Engineers
Analyze and reconcile budgetary data for monthly travel and daily
hours
Prepare and submit yearly budget to management
Process paperwork for new hires (computer access, badge access,
phones, etc.)
Program Operations Coordinator (2/01-4/04)
Crew Station Design & Simulation Groups
Performed all administrative duties for more than 40 employees
comprising the Comanche Crew Station Design and Simulation groups
Collected statuses of approximately 100 milestones from Integrated
Product Team leads and engineers on a weekly basis and created
report for Comanche Finance Department
Reconciled financial and planning milestones for both Crew Station
Design and Simulation groups.
Analyzed cost and schedule variance on a monthly basis
Created monthly charts showing current and cumulative Cost
Performance Index (CPI) and Schedule Performance Index (SPI)
Created and implemented a system for tracking hours spent for each
employee per charge number
Scheduled and arranged resources for all meetings, including weekly
staff meetings and quarterly meetings with the United States Army
Developed and disseminated work processes and procedures to
engineering staff
Administered Operations Security (OPSEC) Plan for the Comanche
Development Program to employees requiring access to Comanche
secure areas
Prepared new revisions of the Pilot-Vehicle Interface Mechanization
Specifications (PVIMS)
Edited/Proof Read Crew Station Design specifications and documents
(10/00-2/01) Engineering Administration
Butler International
Shelton, CT
Contracted to Sikorsky Aircraft for a recruitment project
Processed, distributed and tracked resumes from candidates for
management review
Assisted in development of a database through MS Access for
tracking resumes
Created hiring and staffing reports on a weekly basis using MS
Access, MS PowerPoint and MS Excel
SKILLS SAP, MS Excel, MS Outlook, MS Word, MS Access, MS Power Point,
Visio, Framemaker, Visual SourceSafe, TopVue and CITIS
EDUCATION Associate of Science in Business Bachelor of Science in Business
Administration Administration
Major: Business Administration Major: Marketing
Graduation Date: May, 2004 Graduation Date: March, 2007
Gateway Community College, New Peirce College, Philadelphia, PA
Haven, CT
Member, National Honor Society
Phi Theta Kappa
Masters of Science in Project
Management
Major: Project Management
Graduation Date: Still Pursuing
Boston University, Boston, MA
Training Earned Value Management Training
Completed November 2003
Miscellaneous Security Clearance Status available upon request.
References Available upon request