Manager Management

JILL D. VANDERVEEN

*** *. ******** #****

Chicago, IL 60611

Mobile: 269-***-****

*******@*********.***

*******@*****.***

Seeking a full-time meetings/events planning position where I can

contribute administrative, coordination, sourcing, organization and project

management skills.,

SUMMARY OF QUALIFICATIONS

> (15) years combined meetings/events planning experience in the

Association, Corporate, Incentive & Academic Tours market

> Excellent interpersonal skills, time management and writing skills

> Increased client satisfaction resulting in continued satisfaction and

new business

> Ability to organize multiple tasks within limited time frames

> Proven team performer and quick study

> Proficient in Microsoft Office & Internet environments

EMPLOYMENT EXPERIENCE

meetings & events co. 6/92 - Present

MEETINGS MANAGER

The following clients are contracted on an independent consulting basis:

BlueCross & BlueShield Assoc., Med Point Communications Inc., Global

Management Services Inc., American Bar Association, Citibank, S&H

Citadel/Carlson Marketing, Landmark Incentive Marketing Inc., Thomas P.

Gohagan & Company, On the Scene Destination Management Services, McCord

Travel Management, Unconventional Events, Cheff Therapeutic Riding Center,

Discover Kalamazoo

Responsibilities include:

> Prepare all logistical requirements for a high volume number of

meetings/events from start to finish including education, human

resources, pharmaceutical, sales training, incentive, mid-management,

VIP's and CEO's for both Associations and Corporations.

> Budget and contract for services with all vendors and suppliers. Re-

negotiate contracts when necessary. Manage 50 - 70 meetings/events,

research and recommend sites, negotiate, purchase and finalize 50 -

100 contracts annually, set and adhere to budget, reduce operating

costs, determine logistical, audio visual and food & beverage

requirements, prepare meetings & events specifications, oversee

registration process, speaker/exhibitor/ground transportation

coordination, assist with agenda/program development, on-site

management, prepare all post meetings/events reports with management

of all reports, oversee billing process, follow-up with satisfaction

surveys, establish and maintain successful relationships with

hoteliers, vendors and meetings/events service providers.

> Provide a successful standardized process that involves

purchasing/sourcing venue space, negotiating contracts that offers

systematization and leverage in terms of buying power.

> Assist in preparing promotional materials. Design

guidelines/procedures to standardize planning process including

timelines.

> Research, design and cost proposals to operate European & USA

companies' meetings/incentive and tour needs inbound to Chicago and

the USA.

MEETING PLANNER 3/91 - 5/92

Amoco Corporation

Chicago, Illinois

> Provided increasing role in major meeting requirements within the

business meeting planning unit at a volume of 370 meetings per year

> Acted as back-up to senior planner in her absence

> Provided own clerical support for preparation of meeting logistics

EXECUTIVE ASSISTANT 1/89 - 3/91

Park Hyatt Chicago

Chicago, Illinois

> Prepared hotel's five star restaurant's daily menus

> Assisted Executive staff with preparation of departmental correspondence

ADMINSTRATIVE ASSISTANT 10/88 - 10/89

Hotel 21 East Kempinski

Chicago, Illinois

> Assisted Manager with administrative process for preparation of

hotel's banquet menus

> Assisted Director in identifying new business and taking in new

business

> Acted as back-up to General Manager's assistant in her absence

EDUCATION

M.A. in Organizational Communication @ Western Michigan University

B.S. in Communication & Business @ Western Michigan University

Successful completion: Apollo Travel Reservations Course @ Echols Travel

School Chicago, IL

Professional Memberships: Meeting Professionals International

MPI-CAC - Education Programs Committee Member

& Co-Chair Logistics

Cambridge Who's Who

Member: Par Tee Time (Former Chicago Women's

Hospitality

Golf League)

Interests: Biking, Downhill Skiing, Golf, Horseback

Riding, Working-out

Assist special needs children/develop

confidence w/ horseback riding skills at a

Therapeutic Riding Center, Participate in

quarterly church service at an Assisted Living Care Facility,

Reading & Choral Singing

References: Furnished Upon Request

Contact this candidate