Roland Dean Mueller
817-***-**** / *******.******@*****.***
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Summary
Dedicated professional with an extensive, successful track-record in
operations, retail and sales management with a foundation in the creative
arts; possesses exceptional written, verbal and visual communication skills
with the ability to build strong teams to achieve results; is a "big
picture" thinker with superior aptitude to analyze situations and formulate
strategies to address complex challenges; is proficient in various computer
software applications including Microsoft Office (Publisher and PowerPoint
inclusive), Adobe Photoshop, and digital and film imaging, layout, editing
and production skills; has a personal philosophy based on individual
responsibility, work ethic and integrity; and is a team player that can
work independently;
Accomplishments
. OPERATIONS MANAGEMENT -Exhibited upward growth in a complex management
structure to eventually oversee a $16-million per year, 130+plus
employee, 24/7 production operation; achieved consistent quality awards;
instrumental in the first US implementation and installation of a state-
of-the-art continuous processing technology system; created and
implemented employee training and certification program later adopted as
the regional SOP
. RETAIL MANAGEMENT -- Consistently achieved above-industry standards in
volume, profit and CSI scores in front-line automotive sales and general
retail operations management with full P&L responsibility
. OUTSIDE SALES MANAGEMENT - Reversed negative subscriber growth trend and
expanded territory performance through market evaluation and staff team-
building and training
. CREATIVE -- Visit www.rdmimagery.zenfolio.com for a visual resume of 35
years of image-based communication; visit http://rdmimagery.blogspot.com/
for creative writing examples
Recent Work Experience
Internet Sales Manager, 2008-2010 (Five Star Ford and Huggins Honda, North
Richland Hills, TX); Independent sales consultant, 2006-2008; Retail
Store Manager, 2007 (Rent-A-Center, Arlington, TX); Sales Consultant, 2004-
2006 (Mac Churchill Acura, Ft. Worth, TX and Karl Klement
Chrysler/Dodge/Jeep, Decatur, TX); General Manager, 2003-2004 (Felco Auto
Sales/Advant Motor Group, Arlington, TX); Territory Sales Representative,
2001-2002 (Sales Partners, Minneapolis, MN); Business Manager, 1999-2000
(Freeway Ford, Bloomington, MN);
Prior Related Experience
Territory Sales Manager, (Metrocall, Shreveport, LA and Minneapolis, MN);
General Manager/Sales Manager/Business Manager/Sales Consultant, (Orr
Chevrolet, Texarkana, TX and Orr Motors of Louisiana, Shreveport, LA);
Operations Plant Manager/Production Manager/Quality Control Manager,
(Qualex, Inc. and Colorcraft Corp., Minneapolis, MN);
Editor/Photojournalist, (Sun Newspapers, Minneapolis, MN)
Education
University of Minnesota (Minneapolis campus), Moorhead (Minn.) State
University, Drake University (Des Moines, IA) with studies in journalism,
business administration and mathematics respectively