Customer Service Human Resources

Benjamin Miller

**** ******* **** *****

Canal Winchester, OH 43110

740-***-****

***************@****.***

Education

Bachelor of Business Administration Graduate December 2010

Concentration in Human Resources

DeVry University - Columbus, Ohio

GPA: 3.90/4.0 (Deans List)

Related Knowledge

Human Resources Related Coursework Business Skills Software Skills

Creating Schedules Employment Law Excellent Customer Service Microsoft Word

Interviewing Strategic Staffing Detail Oriented Microsoft Excel

Recruiting HR Information Building Interpersonal Microsoft

Payroll Checks Systems Relationships PowerPoint

Job postings Labor Relations Teamwork Microsoft Access

Compensation &

Benefits

Work History

Human Resources Internship

Donut World February 2010-May 2010

Human Resources Assistant

Donut World is a small family owned business and all of the Human Resources duties are done

in house. Responsibilities included:

•

• Creating and posting schedules • Shadowing interviews

• Recruiting new employees • Writing pay roll checks

• Managing employee conflict • Job postings in newspaper

Kroger- Lancaster, Ohio September 2008-Present

Courtesy Clerk/Produce Clerk/Cashier

• Serve and communicate with the public through continual customer contact

• Help train and lead 4 employees on preparing fresh produce for sale, maintaining

an organized work area, and information about products in the department

• Assist a diverse population of guests with questions, eye contact, greetings, and

ensure a positive experience in a fast paced environment

• Increase customer satisfaction by bagging customer grocery items

• Maintain a safe shopping experience for the customer by bringing in carts from

the parking lot, cleaning up spills, and throwing out bad and damaged product

Donut World- Lancaster, Ohio January 2007-December 2007

Cashier/Fryer

• Served customers and provided excellent customer service

• Provided excellent customer service by assisting customers with orders and

building relationships with regular guests

• Created a welcoming environment by conversing with customers, maintaining a

clean/inviting area, and assisting with a smile

Contact this candidate