Customer Service Human Resources
Resume:
Benjamin Miller
Canal Winchester, OH 43110
abi1xz@r.postjobfree.com
Education
Bachelor of Business Administration Graduate December 2010
Concentration in Human Resources
DeVry University - Columbus, Ohio
GPA: 3.90/4.0 (Deans List)
Related Knowledge
Human Resources Related Coursework Business Skills Software Skills
Creating Schedules Employment Law Excellent Customer Service Microsoft Word
Interviewing Strategic Staffing Detail Oriented Microsoft Excel
Recruiting HR Information Building Interpersonal Microsoft
Payroll Checks Systems Relationships PowerPoint
Job postings Labor Relations Teamwork Microsoft Access
Compensation &
Benefits
Work History
Human Resources Internship
Donut World February 2010-May 2010
Human Resources Assistant
Donut World is a small family owned business and all of the Human Resources duties are done
in house. Responsibilities included:
•
• Creating and posting schedules • Shadowing interviews
• Recruiting new employees • Writing pay roll checks
• Managing employee conflict • Job postings in newspaper
Kroger- Lancaster, Ohio September 2008-Present
Courtesy Clerk/Produce Clerk/Cashier
• Serve and communicate with the public through continual customer contact
• Help train and lead 4 employees on preparing fresh produce for sale, maintaining
an organized work area, and information about products in the department
• Assist a diverse population of guests with questions, eye contact, greetings, and
ensure a positive experience in a fast paced environment
• Increase customer satisfaction by bagging customer grocery items
• Maintain a safe shopping experience for the customer by bringing in carts from
the parking lot, cleaning up spills, and throwing out bad and damaged product
Donut World- Lancaster, Ohio January 2007-December 2007
Cashier/Fryer
• Served customers and provided excellent customer service
• Provided excellent customer service by assisting customers with orders and
building relationships with regular guests
• Created a welcoming environment by conversing with customers, maintaining a
clean/inviting area, and assisting with a smile
Contact this candidate