Customer Service High School

David Kyle

**** ******* *** ******, *********, CA 92507

(760) 222- 6468

********@*****.***

OBJECTIVE

Seeking to obtain position with a growth oriented company that offers

challenging responsibilities. Vastly experienced in customer support,

complete satisfaction.

EDUCATION

Bachelor of Science, Business Administration

University of California, Riverside

Graduation June 2010

EXPERIENCE

University of California, Riverside Multimedia Services- Riverside, CA

03/2008-09/2010

Multimedia and User Services Specialist

. Supervise individuals in support and repair.

. Manage and maintain multimedia classrooms and conference centers,

including video and audio equipment.

. Technical repair and personal consolidation.

. Assistance in delivering and operating audiovisual equipment, computers

and networked controllers

. Perform scheduled delivery and setup of classroom technology and

presentation systems

. Support of classroom computers perform routinely

. Proficient in Adobe

. Great at troubleshooting and research

University of California, Riverside Citrus Grove Catering- Riverside, CA

08/2008-02/2009 Catering Student Supervisor

. Support event management with Chancellor and Vice Chancellor.

. Compile and verify data in order to document student performance.

. Disclose and process sales information.

. Establish new employee training system to improve uniformity and task

performance.

. Train and supervise new student staff in policy and procedure in a fast

paced customer service environment.

. Accomplish department goals by organizing and monitoring work progress.

SKILLS

. Fluent in Spanish

. Automotive Knowledge

. Great Customer Service Skills

. Expertise with MS Word, MS Excel, MS PowerPoint, Internet Research, etc.

. Software - Mac or PC and debugging or reworking software to work

. Adept in Communication Skills

. Knowledgeable in HTML

HONORS AND ACTIVITIES

2009: President, Lambda Theta Phi

. Participated in local, state and national meetings.

. Spoke with hundreds of High School students in Riverside to discuss their

further development of education into college.

. Community service in local neighborhoods and kept the street adopted by

Lambda Theta Phi constantly clean.

2008: City of Riverside Achievement Award, "Organization of the Year"

2008: Vice President, Lambda Theta Phi

2007: City of Riverside Recognition, awarded on behalf of Mayor

2006: Soccer club president

2006: Salsa club marketing and dancer

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