Customer Service Representative

ALEXANDER DESORMIER

**** ******** ******

Vallejo, CA 94590

**********@*******.***

Phone: 707-***-****

QUALIFICATIONS

. Excellent rapport with coworkers and customers.

. Experienced with in person customer and phone customer service.

. Superior problem solving, adaptation, and resourcefulness.

. Works well both independently and on a team to reach a goal.

. Proficient in Windows use, internet use, Word, and Excel.

. Ability to type approximately 70 WPM.

EXPERIENCE

Bed, Bath and Beyond Vallejo, CA

10/2009 - 11/2009

Temporary Associate

. Assisted in initial store opening both stock room and main floor.

. Main duties were opening boxes, pricing, and shelving merchandise.

Vallejo Times-Herald Vallejo, CA

1/2001 - 10/2006

Customer Service Representative

. Helped walk in customers with delivery issues or any account needs.

. Create, design, and preformed data entry with Excel and Word reports.

. Perform inter-office interactions in regards to account or delivery

needs.

. Organize and prepare daily reports for the newspaper carriers.

. Answer main switchboard and take payments on occasion.

. Was in charge of Circulation Department supply requisitioning.

EDUCATION

Solano Community College Fairfield, CA

AA in History, 8/2010

Vallejo High School Vallejo, CA

Graduated, 6/2001

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