Customer Service Technician

Tonya Miller

Po Box ***, Lathrop, CA, *****

209-***-****

************@*********.***

Objective Office Clerk

Professional Customer Service/Retail 2002 -

Experience WALMART, Fernley, Nevada, Manteca, Present

California

Order merchandise

Work in a fast paste environment

Prioritize customer daily care according

to acuity and scheduled associate

correctly

Managed over 10 associates

Maintain and set up product for customer

Perform preventive maintenance on safety

equipment

Assist with associates with the proper

education

Great proficiency level with total profit

and loss

Perform duties other than your normal

duties

Answer multi-line phone, operate fax and

copy machine

Pharmacy Clerk, (4-month part-time 2005

position)

KIASER, LIVERMORE, California

Answered phone, ordered prescriptions for

patients

Greeted patients

Updated patient charts

Handled cash

Education Simpson College, Redding, California

Psychology major, 2001

Delta College

General Education 2002-2003

Office Technology, Medical Terminology,

Bookkeeping

University of Phoenix

Major: Pharmaceutical Technician,

2009-2011

General Education, continuing associates

in science, taking claims preparation:

clean bills and footing the bills of

health

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