Spokane, WA
**********@*****.***
October 18, 2010
National Staffing Services
Dear National Staffing Recruitment Team:
Picture an energetic and driven individual who is hungry for knowledge,
inspired to exceed expectations, patient, organized and resourceful. These
qualities, along with proven skills in office management, executive
support, and customer service make me an excellent candidate for the Office
Assistant position advertised on www.resumebook360.com
My educational and professional achievements demonstrate the necessary
skills to meet and exceed the expectations of the Office Assistant
position. As Administrative Assistant at Martin Machine and Welding, Inc.,
I developed my skills in office management, overseeing the daily functions
such as filing, billing, data entry, and planning and managing the daily
schedule of the President and Co-President. As Store Manager at Victoria's
Secret Stores, Inc., I utilized a computer based system to compose the
weekly schedule, actively recruited and facilitated the training of new
associates to company programs and selling behaviors, and maintained a
confidential and well organized employee file system. The team atmosphere
that I provided encouraged associates to meet their goals and helped us to
become the #1 store in percent to sales plan in our district during Holiday
2007. As Assistant Product Manager at The Coleman Company, Inc., I
developed and maintained innovative spreadsheets used by our entire team to
track items setups, product development, and sample evaluations. These
tools allowed us to improve efficiency, vendor communication and product
quality. In this very fast paced multi-tasking environment, I utilized
Microsoft programs such as Word, Outlook, Excel and PowerPoint to manage
many of my daily functions including communication with our overseas
vendors, planning and follow-up to team meetings, and sales presentation
creation. In turn, I received a ranking of Exceeds Expectations on my 2009
performance review in Communication and Interpersonal Skills.
I have recently moved to the Spokane area and am seeking a rewarding
career. I have consistently met and exceeded the expectations of my past
employers and am confident that I will deliver the same level of
performance as Office Assistant. I would love to meet with you to further
discuss how I can be an asset to the company as Office Assistant. Please
contact me by phone at 316-***-**** or by email at **********@*****.***
to schedule an interview and further discuss my qualifications.
Thank you sincerely for your time and consideration,
Erica D. Winter
SUMMARY OF QUALIFICATIONS
Recruiting, Staff Development and Scheduling
Operations, Program and Office Management
Spreadsheet and Data Base Development
File System/Records Maintenance
Research, Analysis and Presentation Development
Strategic Planning /
Process Improvement
Problem Identification and Resolution
Interpersonal Communications
General Accounting Procedures
5640 N Drumheller St.
Spokane, WA
**********@*****.***
OBJECTIVE
Experienced and driven individual seeking Office Assistant position where
proven skills in efficiently managing office functions, providing
exceptional executive support, and creatively solving problems will benefit
the organization.
PROFESSIONAL EXPERIENCE
Creative Problem Solving
. Developed and maintained innovative item setup, product tracking and
sample evaluation spreadsheets improving efficiency, vendor
communication, and quality.
. Streamlined and increased efficiency of Brand, Capability, and Talent
functions achieving Exceeds Expectations on performance review with 96%
to YTD sales plan.
Energetic Teamwork
. Partnered with sales team to develop and execute sales presentations to
major retail accounts securing additional 16,000 units and $110,000 in
sales.
. Utilized listening, ask vs. tell and role playing to encourage employees
to exceed all personal, professional and store goals, surpassing sales
expectations, winning Biofit Bra Contest and ranking in top 1/3 stores in
beauty sales, Thanksgiving 2007.
EMPLOYMENT HISTORY
2008 - 2010 Assistant Product Manager The Coleman Company, Inc.
. Collaborated on integration of newly acquired $35 M apparel and wader
categories. Overhauled product strategy to improve design, quality and
price creating products to meet industry standards and customer needs,
and increase company profitability. Achieved Exceeds Expectations rating
on 2009 Performance review.
. Partnered and corresponded with engineering, sourcing, procurement,
legal, finance, sales and international teams to ensure financial and
legal compliance, on time manufacture and delivery, and successful sales
presentations.
. Restructured and executed scheduling, design and compliance of technical
literature, packaging, sample shipping, team meetings, and photography.
2007 - 2008 Store Manager Victoria's Secret Stores, Inc.
. Enhanced $1.4 M retail operation with strategic planning and aggressive
leadership. Optimized workflow streamlining operational processes,
decreasing redundancies, oversights, inventory surplus and waste.
Achieved 105% to 4th quarter sales plan (#1 in district).
. Actively recruited new associates, facilitated their learning, and
produced computer based schedule for over 20 employees to maximize
customer experience.
1996 - 2002 Administrative Assistant Martin Machine & Welding, Inc.
* Managed office activities of multi-million dollar business ensuring
accurate and efficient processing of all information including billing,
work orders, mail, filing, data entry and managing executive daily
schedule.
EDUCATION
2005 - 2006 Kansas State University
M.S. Apparel and Textiles: Textiles and
Product Development, 3.889 GPA
2000 - 2004 Kansas State University
B.S. Apparel and Textiles: Apparel Design and Production, minor:
Business, 3.605 GPA, Outstanding Senior Award, Scholastic Honors
SKILLS
Microsoft Office, MS Word, MS Excel, MS Outlook, SAP, 60 wpm, calculator,
copy equipment, Peachtree Accounting, Multi-line phone
Erica D.
Winter
Erica D.
Winter