Customer Service Sales
Resume:
Jennifer Vasquez
** * ********* **; Colorado Springs, CO 80909
*********.********@*****.*** or *******@*****.***
Qualifications:
Outstanding Customer Service and Sales credentials and qualifications
Enthusiastic, creative and willing to assume increased responsibility
Exceptionally well skilled in maintaining and building customer loyalty
Intimately familiar with telephone sales techniques and business methods
Computer literate, application experience with Microsoft Word and Excel
Able to communicate professionally with clients because of empathetic listening skills
Experienced in fast-paced and high-volume environments
Unique record of flexibility and adaptability to any assignment or position
Numerous awards for sales and other achievements
Employment Experience:
Sales and Customer Service Representative, Allied Paper Co. May 2000 - July
2008
252 Ruskin Dr, Colorado Springs, CO 80910 Tammy Henson - Supervisor 719-***-****
Outbound calls for new clients, and inbound sales and customer service calls; process orders
for new business clientele
Excellent customer service, problem solving and data entry skills
Order Processor, Castalian Music / EMI Records Sept 1999 - May
2000
Colorado Springs, Co 80910 - Vaughn Anderson - Supervisor 719-***-**** or Tia Skolski
Inbound customer service calls and mail order processing
Accounts receivable, balance sheets and bank deposits for special mail orders
Excellent customer service, problem solving skills and extensive data entry
Sales Associate, JC Penny’s October 1999 - March
1999
The Citadel; Colorado Springs, CO 80909 - 719-***-****
Assisted customers, stocking and pricing of departments apparel
Open and closing of department registers
Clean & Maintaining departments appearance
Marketing Assistant, Electronics Data Submissions Systems Sept. 1997-Sept.
1999
7899 Lexington Drive, Suite #203, Colorado Springs, CO - 719-***-****
Provide administration services for this electronic medical insurance claims company
Assist with direct marketing efforts, direct mailings and invitations
Schedule appointments, answer questions and provide product information
Coordinate travel and lodging reservations for sales and training seminars at various hotels
Extensive data entry, correspondence and file management responsibility
Telephone Sales Representative, MCI Telecommunications, INC Aug. 1990 -
Sept.1997
Sold a wide variety of MCI services and developed partner sales programs ; updated account
information
Assisted new employees on developing effective communications skills
Consistently met and exceeded sales goals and objectives
Accomplishments
Served as a member of the “High “Value” Team
Regularly received “Club MCI” honors
Recognized monthly and quarterly as “”Ovation Star”
Numerous ”#1” recognitions
Education
Graduate, William J. Palmer High School, Colorado Springs, Colorado
Numerous Sales and Customer Service Training Programs
Contact this candidate