Customer Service Administrative Assistant
Resume:
Mayra Villalta
North Bergen, NJ 07047
E mail: *********@***.***
___________________________________________________________________________________________
OBJECTIVE: To obtain a professional position within a company where I can
utilize my education, skills, and work experience.
EDUCATION: New Jersey City University, Jersey City, NJ
2005 2010 Major: Business Administration
Specialization: Finance GPA: 3.4
Minor: Computer and Information Systems
Graduated: May 2010
EXPERIENCE: TD Bank, Secaucus, NJ
2007 2010 Bank Teller/ Multi Bank Ambassador
• Processed customers’ transactions quickly and efficiently
• Answered phones and provided customers with professional and friendly customer
service
• Referred and informed customers about products and services that were beneficial to
their needs
• Processed large sums of cash transactions of over $10,000
• Balanced two cash drawers of $8,000 or more on Encore and Bankway
• Representative of both Commerce Bank and TD Banknorth during our merge
• Serviced and maintained the coin counting machine
• Trained new hires and lead by example with great teamwork
• Took initiation to assist in special projects
•
Elite Realty d/b/a BSG Management Co., North Bergen, NJ
2004 2007 Administrative Assistant/ Bookkeeper
• Processed bank reconciliations for 40 bank accounts
• Processed payroll checks and accounts payable
• Provided financial reports to owners
• Processed tenants’ rent payments
• Answered phones and provided great customer service
• Processed mail, typed letters and kept an accurate filing system
• Placed property ads and ordered office supplies over the Internet
• Assisted the President, Broker and Property Managers with projects as assigned
COMPUTERS: Microsoft Word, Excel, Outlook, PowerPoint, Access, Internet Explorer, Tenant Pro, Fidelity
(AOS), Bankway and Encore Teller/Platform
SKILLS: Great customer relations background, understand and follow detailed instructions, excellent
organizational and communication skills
LANGUAGES: Fluent in English and Spanish
REFERENCES: Furnished upon request
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