Customer Service Administrative Assistant
Resume:
Leticia K. Avery
Stone Mountain, GA 30083
************@*****.***
Objective
Seeking a challenging position, with excellent growth opportunity that
welcomes the use of a can do/will do attitude to add value to your
organization.
Summary
Over 8 years of professional experience, proven ability to adapt in
various environments
Highly motivated team player with the ability to quickly grasps new
ideas and methodologies
Computer skills include: MS Windows XP, MS Office Suite XP (Word,
Excel, Power Point)
Highly advanced skills in both verbal and written communication,
organization, and time management
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Professional Experience and Accomplishments
Select Staffing
Lithia Springs, GA
Package Handler
Dec 2008-Apr 2009
Operate machinery used in the production process, or assist machine
operators. Examine products to verify conformance to quality standards.
Observe equipment operations so that malfunctions can be detected, and
notify operators of any malfunctions. Lift raw materials, finished
products, and packed items, manually or using hoists. Count finished
products to determine if product orders are complete. Load and unload items
from machines, conveyors, and conveyances. Help production workers by
performing duties of lesser skill, such as supplying or holding materials
or tools, and cleaning work areas and equipment.
Delta Airlines Atlanta,
GA
Ramp Agent Aug 2006-Nov
2007
Perform variety of duties according to the functional work area.
Direct the ground movement of the aircraft in terminal ramp areas.
Responsibilities included: lifting, loading, unloading, and
transporting baggage, mail, and cargo from loading equipment at
aircraft.
Homeland Security Atlanta
GA
Workstation Attendant Jul 2005 -
Aug 2006
Monitored and reported foreign visitors leaving the United
States. Maintain an accurate record of the volume of people leaving
the U.S. Manage kiosk process in work area. Assist customer with
questionable information.
Eagle Group Security
Atlanta, GA
Lead Customer Service Representative
Jul 2004 - Jun 2005
Fulfill the duty as lead supervisor. Provide directional support to
customer entering the airport. Assign lines to incoming travelers for
accelerated movement through security checkpoints. Direct customers safely
around construction from the parking deck into the airport.
Atlanta Police Department Atlanta,
GA
Administrative Assistant May 1999
- Jun 2004
Managed and organized police reports, tickets, and newsletter daily.
Answer a high volume of police transmission. Photocopy and logged tickets
and reports. Communicate and provide information through department
switchboard. Greeted and assisted the public.
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Education
ETI Career Institute Atlanta,
GA
Study: Administrative Professional
Apr 2004-Oct 2004
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References Furnished Upon Request
Contact this candidate