Administrative Assistant Sales

Karen LaMantia

*** ****** ****

Schaumburg, Illinois 60193

Cell: 224-***-****

Email: *********@******.***

Professional Objective

Seeking a position with extensive experience in business and sales

administrative support.

Qualifications

. Extensive experience providing expert support to Administrative,

Customer Service, and Sales staff and management

. Flexible, adaptable team player, and possessing a high level of

integrity

. Ability to prioritize, problem-solve, and multi-task in a fast-paced

environment

. Strong organizational and interpersonal skills

. Experience with direct client contact in a sales and service

environment

. Detail-oriented and solid communication skills

. Proficient in Microsoft Office, Internet Explorer, and Sharepoint

calendar

Selected Accomplishments

. Provided administrative support for five senior executives and Human

Resources

. Developed a process for coordinating senior executive travel

. Created a Quick Response Guide reference manual for front office

procedures with a 100% satisfaction response

. Increased sales and cost savings by assisting in researching vendor

pricing

Professional Experience

American Veterinary Medical Association, Schaumburg, Illinois

April 2009-Current

Administrative Assistant/Receptionist

Primary responsibility includes coordinating travel and meeting logistics

for the Office of the Executive Vice President. Provide administrative

support for the professional and administrative staff of the Office of the

Executive Vice President and Human Resources. Guest Receptionist for the

American Veterinary Medical Association Headquarters office.

. Complete various administrative projects including correspondence,

cost tracking, expense reports and data management

. Maintains Outlook and Sharepoint calendars for the Executive Vice

President. Coordinates 2-4 new meetings daily and 30 council/committee

meetings bi-annually

. Responsible for lodging, transportation and meal planning for the

quarterly Executive Board conferences and visiting organization

meetings

. Coordinate all travel and logistics for the President and Executive

Vice President; approximately 85 business trips annually

Business Office Systems, Incorporated, Itasca, Illinois

December 2004-October 2008

Administrative Support Service

Provided exceptional quality administrative support for staff and

management

. Assisted in preparing for client meetings, special sales and marketing

events, bid packages for prospective clients; created Excel

spreadsheets on scheduled events

. Researched data and completed lien waivers forms

. Received and directed clients, vendors and guests. Efficiently

contacted staff and management on all inquiries on projects and

meetings

. Data entry and processing of 50-100 documents and financial

information daily for customer orders. Responsible for answering and

screening approximately 60 calls per day on a multi-line telephone

system

. Created front office monthly calendars and office/warehouse supplies

inventory reports utilizing Microsoft Office 2003

Karen LaMantia

Page 2

Consolidated School District 54, Schaumburg, Illinois August 1997-

November 2004

Restructured Instructional Assistant

. Taught learning strategies and skills necessary to students'

educational development to approximately 15 special education children

annually

Professional Appraisal Consultants, Schaumburg, Illinois

January 1991-August 1997

Administrative Assistant

. Analyzed data research and processed appraisal reports

. Contacted clients to schedule appointments and coordinate meetings

Kalmus and Associates, Broadview Illinois June

1981-August 1985

Personnel Administrator

. Assisted in administering and managing the employee benefit programs

. Served as the representative for unemployment compensation claim

hearings

. Liaison negotiator for employee health claim settlements

. Interviewed individuals for manufacturing plant positions

. Processed and track health insurance, worker and unemployment

compensation claims for a 500 employee manufacturing company

Education

. B.A., Human Resources, Specialization in Business and Economics, 1981

National Louis University, Chicago, Illinois

Continuing Educational Classes

. Office 2007 Excel, Word, and PowerPoint classes

Volunteer Work

Organize and manage senior citizens' bills and insurance claims

Contact this candidate