Customer Service Manager

Dragisic Vera

* ********** *****

Woodland Park NJ 07424

Cell: 201-***-****

**************@*****.***

Objective:

To obtain a position with a dynamic company that will allow me to utilize

my previous experience along with education.

Certification:

Medical Coding and Billing-candidate for CCA

General Qualifications:

Strong interpersonal and communications skills, excellent follow up and

organization skills, recognized as a team player and as independent and

focused worker, ability to display professionalism, reliable and

dependable.

Education:

Bergen Community College Paramus, NJ

2001-2003

Lincoln Technical Institute Paramus, NJ

july-2007

Hands-on Training:

An Intensive 9 Month Course, 900 instructional hours theory and hands

training in:

Anatomy and Physiology 1, 2 with Medical Terminology

Medical Administration Principles

Computers and Software Applications as Productivity Tools

Coding and Third Party Billing

Hospital Billing Process

Advanced Coding and Third Party Billing

Health Record Management

Work History:

Global Safety Contracting Lincoln Park, NJ November 2008-

September 2009

Receptionist:

. Customer service

. Answered the incoming calls and scheduled the appointments

. Filed all the paperwork

. Billing

P&M Son's Restaurant Paterson, NJ May 2003-

August 2007

Manager:

. Trained all new employees

. Responsible for purchasing supplies

. Cashier

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