Customer Service Sales

GAMAL AHMED ABO- AL REJAL

**** ****** *** *** * Oakland CA 94602

Phone Number: 510-***-****

E-mail: ***************@*****.***

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Objective

To obtain this position where I can contribute

To the growth of the company

Qualifications

. Combined five years experience as a customer service representative

and sales associate

. Knowledgeable in computer networking and marketing management

. Effective in working as a team or working independently

. Able to handle difficult situation

. Respectful and helpful

. Languages : English and Arabic

Experience

1. Cleaning &maintenance - united janitorial &building maintenance

May 2009-february 2010

. Performed daily routine of cleaning offices and common public areas

swept and cleaning rugs and carpets

. Repaired minor damages when necessary

2. Marketing management - Marconisoft Software & Telecommunication

co./yemen

Jun 2005-march 2007

. Identify,develop,and evaluate marketing strategy

. Direct marketing activities and policies to promote products and

services

. Making marketing plans with the team

. Designing the flayers

3. Computer networking- Marconisoft Software & Telecommunication

co./yemen

Jun 2005-march 2007

. Dealing with the network components

. Install the products for the customer

4. Sales associate - abo-alrejal furnisher & carpet co /yemen

April 2000-may 2005

. Run up sales for customer, handled money, balanced receipts, operated

cash register and calculator

. Answered customers inquiries and negotiate with them to make a seal

Education

. Cisco System (CCNA2-Yemen Cisco Academy) in December 2007 at the

General Telecommunication Institute.

. Cisco System (CCNA1-Yemen Cisco Academy) in August 2007 at the General

Telecommunication Institute.

. Business Edge-(Marketing Management) in August 2007 IFC. World Bank

Group.

. IAD (International Advanced Diploma) in June 2006 at (Yemen Accredited

Center-Universal for Management and IS.) NCC Education Limited. UK and

the diploma covered the following modules:

Business System Analysis Business System Design

Database Development Design Internet Security

Internet System Administration Enterprise Network

Advanced java C++

Practical Project

. IDCS (International Diploma in Computer Studies) in September 2005 at

(Yemen Accredited Center-Universal for Management and IS.) NCC

Education Limited. UK and the diploma covered the following modules:

Business Communication Business Organization

Computer Technology System Development

Developing a Website Networking

Structured Programming Methods java

. High school 2002 al Ruad school, Sana'a.

Computer skills

Microsoft office & Photoshop and dealing with any other programs

References

Available upon request

References

. Ebrahim algahem- supervisor at united janitorial &building

maintenance

3225 MacAurther blvd Oakland CA 94602

Phone num: 415-***-****

. Essa mana - united janitorial &building maintenance

3225 MacAurther blvd Oakland CA 94602

Phone num: 415-***-****

. Alawy albedany - united janitorial &building maintenance

3225 MacAurther blvd Oakland CA 94602

Phone num: 510-***-****

Contact this candidate