Customer Service High School
Resume:
DENISE L. FARRELL
St. Louis, Missouri 63135
OBJECTIVE Seeking a Computer Operator position with Brunswick Bowling &
Billiards where I can utilize my clerical, communication and
organizational skills.
CAREER
STRENGTHS DEMONSTRATED PERFORMANCE SKILLS
. Receptionist, clerical and customer service experience.
. Possess a friendly, courteous and highly motivated personality.
. Ability to answer phones politely and efficiently.
. Excellent verbal and written communication skills.
. Excellent cash control skills.
. IBM PC skills and Microsoft Office programs: Word, Excel, Outlook.
. Strong attention to detail and follow-through.
. Ability to prioritize and handle multiple tasks.
CAREER PROVEN TRACK RECORD OF ACHIEVEMENT
HISTORY
2006 - Present Bill Thomas Camper Sales, Wentzville, MO
Receptionist / Data Entry Operator
. Answer incoming phone calls in a friendly and courteous
manner.
. Maintain and update various spreadsheets.
. Perform cash disbursements and reconcile petty cash accounts.
. Enter employee time card information in the computer.
. Assist management in contacting employees for schedule
changes.
. Perform shift checkout counts.
. Provide clerical support to Office Manager.
. Other clerical duties: sort and distribute faxes and mail, organize
and maintain filing system and photocopy documents.
1995 - 2006 Dee's Word Processing, St. Louis, MO
Owner/Secretary
. Provided clerical support to small businesses and
corporations.
. Answered multi-line switchboard and directed incoming calls to
appropriate person.
. Greeted and assisted customers and visitors.
. Responsible for general clerical duties: data entry, ordering
supplies, e-mailing, sort and distribute mail and faxes, maintaining
filing systems.
. Created and typed correspondence and documents.
EDUCATION Florissant Valley Community College - St. Louis, MO
Secretarial, accounting and computer courses
Glen Burnie High School - Glen Burnie, MD
High school diploma
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