Danika Smith
Secondary Phone: 908-***-****
E-mail: *********@*****.***
OBJECTIVE
To contribute my supervisory skills with a growing professional company with goals of
obtaining knowledge of the company and advancing to management.
WORK EXPERIENCE
Manager
November 2009 - present
Chick-Fil-A, Inc. 18042, Easton, PA
Food and Beverage Production
Worked in conjunction with a great leadership team and proving excellent and fast customer
service.
My responsibilities were: running shifts, maintaining manager and team member schedules,
performing group interviews, interviewing and hiring new team members, training team member
for front and back of the house, paying restaurant overhead bills, being influencial to our team
members and up and coming team leaders. Most of all making sure every guest has a great
experiance every time.
Certified MA/ MA Supervisor
August 2002 - July 2009
Botsford Pediatrics Farmington, MI
Healthcare Services
Work in a high-volume practice with 15 physicians and 4 PA's. Room and prepare patients.
Perform diagnostic assessments including: Patient history,EKG, visual acuity,pulse
oximetry,holter monitor, vital signs and audiograms. Administer vaccinations, perform patient
call-backs, stock and maintain supply and medication sample closets. Act as liaison between
patient and doctor, address patients' concerns, and assist the physicians and the team as needed.
Supervised 12 MA's, prepared work schedules, rotated positions with physicians, scheduled
clinical staff meetings, scheduled vacation time to be approved, worked closely with Clinical
Coordinator and Practice Manager, sat in on physician meetings to continue great working
relationships between physician and MA, accompanied Practice Manager and Clinical
Coordinator to yearly learning seminars.
Certified Medical Assistant
May 2000 - February 2002
Somerset Hematology/Oncology Associates Somerset, NJ
Healthcare Services
Performed phlebotomy, CBC's, manual differentials, smears, retic counts, procrit injections,
EKG's, bone marrow set-ups, bleeding time tests, and vital signs. Assisted physicians with bone
marrow and biopsies. Scheduled and confirmed appointments. Performed routine checks and
maintenance on CBC machine.
Food Concessions Supervisor
February 1997 - March 1999
Lowes Cineplex Edison, NJ
Entertainment Venues and Theaters
Assisted in the hiring of new employees, trained new hires, prepared weekly schedules for
concession staff, rotated duties for concession staff, assisted in nightly counts with managers,
maintained stock for concession stand, encouraged teamwork and quality customer service and
satisfaction, ensured the security of the facility upon completion of the night shift.
EDUCATION
Bachelor's Degree, Business Managment/ Hospitality,
6 2009 – in processUniversity of Phoenix Phoenix, AZ
Certification,
5 1999 - 6 2000
Enadex Training Institute Plainfield, NJ
Medical Assistant Certification (current)
EKG Certification (current)
Phlebotomy Certification (current)
CERTIFICATION
Certified Medical Assistant
6 2000
Enadex Training Institute
Certification is Current
Certified Phlebotomy Technician
6 2000
Enadex Training Institute
Certification is Current
Certified EKG Technician
6 2000
Enadex Training Institute
Certification is Current
SKILLS
MS Word Expert
Power Point Expert
MS Excel Expert
Various Internet Abilities Expert