Training Development
Resume:
GLORIA MARIE JACKSON
**** *. ******* ****** ? Chicago, Illinois 60619 ? 773-***-**** ? (773)
PROFESSIONAL OBJECTIVE
To obtain an administrative position in a positive work environment,
working collaboratively to deliver highly effective solutions that
transforms knowledge, organizational best practices and improve human
performance, utilizing multiple analysis and/or instructional methods,
delivery mediums and learning technologies.
CAREER EXPERIENCE
University Of Chicago, Chicago, Illinois 10/00 - Present
University Alumni Relations and Development - Lead Training Specialist
06/07 - Present
Networking Services and Information Technologies - IT Trainer 10/00-
06/07
Plan and lead all Alumni Relations and Development training in support of
mission and strategic initiatives:
. Assisted in system rollout throughout project life cycle leading program
evaluations and identifying training requirements through needs
assessment - change management project meetings, client meetings, and
subject matter interviews.
. Created and implemented training curriculum and programs to meet the
technology change.
. Provide customized, innovative solutions that provide a proactive
approach to learning and resolve learning/development needs in a timely
manner.
. Develop employee capabilities to support initiatives both current and
future, by utilizing a range of learning platforms, theories and tools.
. Developed, implemented and manage a scalable eLearning strategy for
training.
. Assess training curriculum effectiveness against unit strategic plan -
revising whenever appropriate.
. Select appropriate development software, vendors and resource.
. Support functional project and process training needs through partnership
with data integrity team.
. Created security policy and procedure for managing user accounts,
privileges and data access.
. Created and maintain registration statistical database to generate
reports for evaluation of user training needs, attendance, cancellation
policies and procedures, and scheduling.
. Worked with Manager and Director to evaluate, implement and maintain a
just-in-time (CBT) training system.
. Analyze and select appropriate technology.
. Administered reports and metrics for our Training Direct (computer based
training) system using Crystal Reports 9i.
. Worked in conjunction with entire Unit on freshman and graduate
orientation weeks to ensure knowledge of intranet and university systems
and accounts.
. Developed and maintain training department and project websites which
houses departmental policies, help and contact information, eLearning
modules, course assessment tools, online class certification modules and
training documentation.
. Work in conjunction with operational, functional, technical and user
relations teams to provide 2nd tier end user support.
St. Louis Public Schools, St. Louis, Missouri 10/97 - 6/00
Mathematics Teacher/Parent as Teacher (Part-time)
Mathematics Teacher at Beaumont High School; Responsible for lesson
planning and instructional activity geared towards tenth through twelfth
graders.
. Designed and implemented an Advanced Algebra and
Geometry curriculum that reflected the expectations
of the Missouri State Knowledge and Performance
standards.
. Provided SAT/ACT classroom instruction, practice
testing and test taking strategies.
. Designed projects to encourage and increase critical
and logical thinking skills necessary for achievement
and success on next level.
. Educated parents on developmental stages from birth
to age five and introduced activities to encourage
physical and cognitive development.
Missouri Goodwill Industries, St. Louis, Missouri 3/96 - 6/97
Job Coach/ Assistant ADEPT Instructor/Retention Specialist
As part of the Supported Employment Department:
Provided on-hands job-site training and support to consumers enrolled in
the Supported Employment Program within the Rehabilitation Division.
. Responsible for task evaluation, behavior modification, and task
progress.
. Developed Individualized Written Rehabilitation Plans for each student,
tracking weekly attendance and progress.
. Provided instructional material and hands-on training in: the COBOL
programming language, windows 95', Microsoft Professional Office software
applications, (Word, Excel and Access 7.0), Local Area Networks -
hardware and software concepts.
. Facilitated lab practice in the usage of TSO, CICS and ISPF under MVS as
well as the VSAM file organization and AMS programming facilities under
MVS.
GLORIA MARIE JACKSON Page Two
. Established relationships with outside agencies to secured adaptive
equipment, resources and sponsorship commitments and/or referrals for
resources.
. Implemented procedures for attainment of corporate internships and job
placement.
. Liaison between funding source (MO and IL departments of Vocational
Rehabilitation), the Skills Training Department, corporate and government
sponsors.
City Colleges of Chicago, Dawson Technical Institute, Chicago, Illinois
1993 - 1994
Special Needs Coordinator
. Responsible for providing adaptive materials or specialized services to
students with disabilities.
. Worked with Training Specialist for curriculum design and review.
. Worked with Vice President for personnel and staff development, school
budgeting and cost control.
. Worked with Recruitment and Counseling for special population recruiting,
orientation, Career Assessment and Development, placement and financial
assistance.
. Worked with TS and VP on the acquisition of Washburne trade school into
the city college system; including the restructuring of curriculum,
budget analysis, information system design and analysis, and staffing.
Merc (Minority Economic Resource development Corporation), Chicago,
Illinois 1992 - 1993
Educational Director/Word-processing Instructor
Responsible for system cost analysis, hardware and software purchasing,
student recruitment and the design and creation of training programs to
provide economically disadvantaged adults training in WordPerfect, DOS and
Lotus 1-2-3.
Board of Education, Chicago, Illinois 1989 - 1992
Assistant Teacher/Teacher
. Provided teaching assistance in a secondary behavioral disorder program.
. Worked in conjunction with the Social Worker and Psychologist for
anecdotal solutions to behavioral problems.
. Provided additional education in areas of teen pregnancy, aids awareness,
and gang involvement.
. As part of a corporate and state funded program entitled Teachers for
Chicago, provided instructional activities to elementary (3rd - 5th
grade) students.
TECHNICAL SKILLS
. Windows 98, NT, 2000, Me, and XP, Vista, Unix, Mac OS 9 and OS X
. Office '97, 2000, XP, 2003 and 2007
. Web development applications and scripting languages (HTML, Dreamweaver,
Flash, JavaScript, Java, XML)
. Publishing and graphic development software (PageMaker; InDesign,
Illustrator, Photoshop 7/CS/CS2/CS3, Freehand)
. Database Management applications and languages (FileMaker Pro, Access,
Cold Fusion, Visual Basic, SQL)
. Reporting software (Business Objects 8.5, 9i and XI).
. Calendaring Software (MeetingMaker, CorporateTime and Outlook)
. E-learning development software (Camtasia Studio, Viewlet Builder,
Captivate, Blackboard, Articulate)
. Project management software (MS Project)
EDUCATION
MA Training and Development - Instructional Design
and Organizational Development Roosevelt University,
Chicago, IL
Teacher Certification Education Program University of
Missouri - St. Louis, MO
BA Mathematics/Computer Science Spelman College,
Atlanta, GA
PROFESSIONAL CERTIFICATIONS
E Learning Strategy and Advanced Design E learning Training
Magazine Network, 2009
XML Programming Caliber Data Training, Chicago, IL
2005
Microsoft MCSE Training/SQL Query University of Chicago,
Chicago, IL 2004
Information Mapping University of Chicago,
Chicago, IL 2006
Relational Database Design University of Chicago,
Chicago, IL 2005
Instructional Design Roosevelt University, Chicago,
IL 2010
Training and Development Roosevelt University, Chicago,
IL 2010
PROFESSIONAL MEMBERSHIPS
American Society of Training and Development (ASTD)
Chicago Technology Professionals Education Council (CTPEC)
Chicago International Society for Performance Improvement (CISPI)
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate