Manager Assistant

**** ****** **

810-***-****

New Lothrop, MI **460

********@*****.***

Objective:

Experience: Pharmacy Team Lead

March 2007-June 2010

Option Care Specialty Pharmacy, Ann Arbor, MI

. Supervised the department for two months while pharmacy

manager recruiting was in process

. Led the Walgreens ScriptMed and Oracle integration process

for the pharmacy department

. Oracle Financial trainer for the Pharmacy Department

. Wholesale process lead for Ann Arbor site

. Pre-Qa, Dr Call, Pharmacy Call Back, Purchasing, Counting,

Packing/Shipping, and Receiving back up

. Lead trainer for all pharmacy technician queues

. Resolve departmental issues

. Create SOPs for the Quality and Training Department

. Auditing of all pharmacy queues

. Submits the majority of helpdesk tickets for the Pharmacy

Department

. Main contact for the IT help desk when trying to resolve

system issues in the Pharmacy Department

. ScriptMed, AutoMed, and Oracle program testing.

. Team lead of 12 pharmacy technicians

Pharmacy Technician

September 2006-March 2007

Option Care Specialty Pharmacy, Ann Arbor, MI

. Printed and sorted prescriptions

. Filled prescriptions

. Packed and shipped prescriptions with UPS WorldShip software

Technical Misc Temp

University of Michigan - Information Technology Central Services

June 2001-August 2006

. Cisco switch maintenance

. Data Entry

Production Assistant

University of MI Sports Television, Michigan Replay, Freelance

August 2000-March 2007

Ann Arbor, Lansing, and Pontiac, MI

. Sports Television Production Assistant

. Operated Game and Handheld Cameras

. Stage Manager

. Video Logger

. Audio

. Video Editing

. Chiron operator

Leadership: Option Care Integration Team - Team Player Award

September 2008

Computer Programs: Lotus Notes . MS Excel . Oracle Financial . MS Word .

MS Power Point . AutoMed

. ScriptMed . UPS WorldShip . Right Away Courier Shipping .

FedEx Shipping

Education: Eastern Michigan University, Ypsilanti, MI

December 2005

Bachelor of Science in Communications

G.P.A. 2.9

References: Available upon request.

William C. Marks

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