Customer Service Administrative Assistant

Krystal d. greene

OBJECTIVE

OBTAIN A POSITION WHERE I CAN UTILIZE MY SKILLS AND

INCREASE MY EMPLOYER'S GROWTH AND FULFILL THEIR

NEEDS WHILE ENHANCING MY OWN DEVELOPMENT.

EXPERIENCE

APRIL 2010-PRESENT AN AFFAIR TO REMEMBER

Banquet Server (part-time)

Conducted pre-meal set-up

Served variety of foods

Keep spotless buffet line

Create a comfortable environment for guest

Responsible for clearing dishes and preparing them

for the dishwashers

January 2010-April 2010 The Secret Firm

Legal Assistant

Conducted client interviews

Draft legal documents, correspondence and pleadings

File motions with State and Federal Courts

Answer incoming calls

Filing, copying and faxing

Knowledge of software Amicus and Case Map

Proficient in Microsoft products Word, Excel, and

PowerPoint

March - April 2009 Beavex

Atlanta, GA

Administrative Assistant/Receptionist (Temporary,

Office Team)

Calendar Management

Answering visitor inquiries

Handle mailings

Document Support: Excel sheet, formatting

Phone/fax/mail coverage

General office support

Create work request for maintenance issues

Plan and Orchestrate Meetings/Conference Calls

July 2008-Feburary 2009 Progress Energy

Atlanta, GA

Customer Service Representative (Temporary

position)

Received Inbound calls from utility customers

Assisted with billing questions

Processed payments

Assisted with payment arrangements request

August 2007-Feb. 2008 Everest

Institute Atlanta, GA

Student Accounts/Collections Rep. (Temporary, Apple

One)

Responsible for contacting current and former

students regarding financial aid obligations

Setting up payment arrangements for students,

Created Excel spreadsheets for student accounts

Handled mail-outs of student financial aid

documents to new students

JULY 2007-AUGUST 2007 COLUMBIA

RESIDENTIAL ATLANTA, GA

Leasing Office Assistant (Temporary Apple One)

Assisted in organizing new leasing office

Greeted visitors, and provided refreshments

Assisted new tenants with application process

Handled viewings of model apartments

Processed work orders for maintenance

General office duties: faxing, filing, data entry

Oct. 2002-May 2007 Jefferson

County Birmingham, AL

Receptionist/Data Entry Clerk (Human Resource

Department)

Received incoming calls and directed visitors to

proper location

Provided support for supervisors in Benefits, Risk

Management and Employment Departments

Created filing system for new job applicants

Handled mass mail-outs for county employees for

Benefits Department

Answered questions in regards to benefits, risk

management and employment

Scheduled meetings and facility use

Assisted with H.R. monthly newsletter publication

General office duties: typing memos, faxing,

copying and sending emails

Education and skills

Jefferson State Community College Birmingham, AL

A.A., Office Administration Technology

Proficient in Microsoft Office Products; Excel,

PowerPoint, Outlook, Word and Publisher

Type 55 wpm and 135 key strokes per minute

Interests

Writing, graphic design, drawing, designing flyers,

posters and invitations

PHONE 404-***-**** * EMAIL ******.*******@*****.***

1402 PANOLA RD. STONE MOUNTAIN, GA 30088

Contact this candidate