Milton, MA *****
********@*****.***
SUMMARY: High level professional who has consistently helped improve
consumer relations, profit and customer satisfaction.
HIGHLIGHT OF Computer Competencies: Microsoft Office Applications
(Word, Excel, Access,
QUALIFICATIONS: PowerPoint, Outlook, & Explorer), typing 50+ WPM,
Internet
applications, familiar with P.C. and
Macintosh environments,
Peoplesoft, Adobe Acrobat, Photoshop,
Oracle, & Pixel Tools.
Technical & Preparing, creating and maintaining
spreadsheets, accurate and Administrative data
entry, filing, and extensive record maintenance.
Proficiencies: Superior ability to multi-task,
excel in a fast- paced atmosphere
Highly organized and results-driven.
Maintenance of records within time
constraints.
EMPLOYMENT HISTORY:
Data Coordinator Premier
Research Group, Quincy, MA 2010-Present
. Review and analysis of data for accuracy and completion as set
via standard operating procedures and guidelines.
. Generate paper and electronic inquiries for internal and
external personnel to resolve problematic data.
. Processing of discrepancies and queries issued to sites that
participate in the clinical studies.
. Performs testing to validate data that has been input into the
system by other data coordinators.
Administrative Assistant Broad
Institute, Cambridge, MA 2008-2009
. Management of the institute's compliance for Human Subjects
Training (including Harvard and MIT).
. Created/compiled databases for compliance as well as initiated
administrative correspondence.
. Edited confidential/privileged information and deciphered it
into coherent and accurate terms for executive management's review.
. Communicated with all levels of executive management, i.e.
meetings, teleconferences, etc.
Clinical Research Coordinator Beth Israel Medical Center,
Boston, MA 2006-2009
. Managed and coordinated the MRI and gastroenterology clinical
trials, including activation and maintenance of each trial.
. Significant patient interaction via study procedures and
protocols.
. Returned each patient call and/or emails and
communicated/followed up with each patient.
. Project/Office Management skills, including; medical record
updates, editing correspondence, vendor relations, troubleshooting
office equipment, faxing, filing, etc.
. Attended weekly departmental group meetings and lead discussions
on administrative procedures.
. Accounts payable duties including; reimbursement and allocation.
Administrative Coordinator Shelburne Center,
Boston, MA 1997-2009
. Acted as a liaison between individuals in the community and the
center to promote the center's unique activist mission to provide
social and educational guidance and programs to at risk youth and
families.
. Administrative duties: routed phone calls, recorded messages,
consulted new members, etc.
. Inspired and counseled children about education and self-esteem.
. Taught youth the fundamentals of basketball, referee games,
coach and supervise events.
Enrollment Specialist Quincy College, Quincy, MA
2005-2006
. Registered clientele/students via phone and walk-ins into
complex database system.
. Knowledge and use of business administration practices, assist
with payroll, etc.
. Provided accurate assistance to all phone inquires as well as
any and all potential students.
. Supervised work study students as well as new hire co-workers.
. Provided executive administrative support to President, Vice
President, and Dean of Students.
EDUCATION:
University of Connecticut, Storrs, CT 2003
B.A. Biological Sciences
Jahvari Junior