Customer Service Sales
Resume:
Objective
Obtain a position with a company that will utilize my experience and
knowledge and allow me to contribute to the organization while enhancing my
own professional skills.
Skills Summary
Bilingual-Spanish Computer Savvy Typing 50+ wpm
Microsoft Office Customer Service CDL A w/ Hazmat / Tanks
Internet Savvy QuickBooks / Doubles
General Office Skills Marketing & Sales
Mac/PC
Professional Experience
fedex ground - Walnut, CA
Owner/Operator, 2006 to 2010
o Over the road driver cross country.
o Owned, managed and operated transportation and logistics company.
o Oversaw and managed daily operations including payroll, accounting,
and dispatch.
o Project management responsibilities from initiation to project
closure.
o Oversaw and managed 4 employees.
Sprint PCS - Pasadena, CA
Assistant Store Manager, 2005 to 2006
o Oversaw a retail sales team of 4-6 members.
o Assisted with hiring, scheduling training, marketing, loss prevention,
and team
leadership.
o Supported the Retail Store Manager in the day-to-day operations.
o Ensured team goals are communicated and achieved.
o Educated sales staff of new products and services and how they could
benefit customers.
wescom credit union - Pasadena, CA
Member Service Representative, 2004 to 2005
o Customer service experience, working in a fast pace call center
environment, with a high level of membership services.
o Provided professional, efficient service to members including
responding to general inquiries, identifying their needs, and selling
of banking products.
24 Hour Fitness - glendale, CA
Front Desk/Membership Sales, 2003 to 2004
o Responsible for promoting and selling merchandise.
o Assisted and directed members/guests, monitoring incoming inquiries
and ensuring member satisfaction.
Education/Organizations
Pasadena City College - Pasadena, CA
Business Administration
Cal state northridge - Northridge, CA
Business Management
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