Administrative Assistant High School

Natalie Miller

**** ******** ***

Pekin, IL *****

Cell: 309-***-****

Email: *******@*****.***

QUALIFICATIONS:

• Work well without supervision

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

2004-Current Technisource, Inc. (State Farm) Normal, IL

Systems Support Specialist – 17.60 per hour

• Scheduling meetings, arrange travel, create and run presentations, setup and maintain spreadsheets

• Finding ways to cut costs and save money in the short and long term.

• Team Lead of 4 Administrative Assistants which includes management of 2 Directors calendars and coordination/planning

of special events

• Assist with conducting Orientation of new employees

• Assist with the coordination and build out of a collaborative environments

• Point of Contact with Move Administration and Ad Services Executives

• Information Technology Fixed Assets management for 600 employees)

• Earned 15 stars last year for excellence of service and 6 stars in the first quarter of this year

2001-2004 Technisource, Inc. (Caterpillar) Mossville, IL

Administrative Assistant – 15.00 per hour

• Scheduling meetings, arrange travel, create and run presentations, setup and maintain spreadsheets

• Correspond by e-mail, phone, fax, and mail

• Set up special events

• Order of merchandise and maintaining accounts and money spending.

• I worked as an Administrative Assistant for Directors at both at Aurora (Large Wheel Loader Division) and at Mossville

(Truck Engine Division)

2000-2001 AFNI Bloomington, IL

Customer Support Specialist - 12.00 per hour

• Answer questions for a major telecommunications company via e-mail, live web-chat, and phone

• Collect on outstanding bills for a major satellite company

• Assist customers with their wireless phone service and any other questions they may have

1998-2000 McDonalds Bloomington, IL

Trainer/Crew Member - 9.00 per hour

• Trained new employees

• Assisted management whenever needed

EDUCATION:

8/10 – Current Franklin University

Columbus, OH

Bachelors in Business Administration

Expected Graduation December 2011

8/06 – Current Heartland Community College Normal, IL

Business Administration

May 1999 Normal West Community High School

Normal, IL

High School Diploma

SKILLS AND ABILITIES:

Microsoft Office, Lotus Notes, IP-Softphone, SQL, Visual Basic, Java, Photoshop, Indesign, Dreamweaver, and Visio

INTERESTS:

Spending time with my daughters, volunteering as the publicity chair for our mothers of multiples club, help with the Susan G Komen

Race and Ride for the cure, scrap booking, and spending time with friends.

Contact this candidate