Customer Service Manager
Resume:
Chelsea Ruffin
*** *. *********, *****, ***** ***46
Phone: 325-***-**** E mail: r *********@*****.***
Education
• Texas Tech University : June, 2010
o Bachelor of Arts in English from College of Arts and Science
• Sweetwater H igh School: M ay, 2006
Skills
Computer
•
• •
57 Words Per Minute Microsoft Office Publisher
• Microsoft Word • Microsoft Outlook
• Microsoft Excel • Dreamweaver
• Microsoft Power Point • Java scripts
Work Experience
Hostess
• Rockfish Seafood and Grill, Lubbock, Texas July
2009-Present
o Develop higher level of customer service skills
o Meet both customer and coworker needs with customer seating
o Keep front of restaurant clean and organized
o Answer Phones
Child Care Facilitator
• YWCA: YW-CAre program, Lubbock, Texas January
2009-May 2009
o Coordinated activities for elementary [k-5] aged students
o Tutored the students with other school work
o Resolved conflict between children
o Met with parents about students behavior when needed
Cashier
• Bless Your Heart Restaurant, Lubbock, Texas A ugust 2007-
December 2008
o Balanced cash and credit card receipts with register
o Prepared various food i tems for the restaurant
o Trained new employees on register operation and food preparation
o Answered Phones
M anufactu re P roduction L ine
• Ludlums Measurements, Sweetwater, Texas M ay 2007-
August 2007
o Worked in teams to finish assembly of electronic instruments on schedule
o Operated in all stages of the production process
Administrator
• SunTrax I I, Sweetwater, Texas December
2005-August 2006
o Facilitated a successful start-up business
o Recorded all business t ransactions
o Managed daily activities
o Answered Phones
Community Service
Basketball Head Coach
• Lubbock Girls Basketball League
Summer 2009
o Scheduled practices and workout plans
o Taught girls fundamental and ability building skills
Basketball Assistant Coach
• AAU-NikEli te Girls Basketball January 2008-
July 2008
o Ran drills in practice
o Assisted head coach in games
Counselor
• Butman Methodist Retreat Center
J une 2003-July2008
o Led Small Groups and supervised campers as Bunk Leader
o Operated projector during worship services
Chu rch M ission T r ips
• Habitat for Humanity
o Helped construct homes
• Lubbock Soup Ki tchen
o Helped prepare, serve and clean-up food for LSK
• Kansas City 3 R’s program
o Worked one on one with inner-city students
R eferences
M ichelle Denton
Manager of Rockfish Restaurant
6253 Slide Rd
Lubbock, Tx 79423
Ph 806-***-****
Trey Coale
Lubbock Girls Basketball League
7913 Louisville Ave
Lubbock, Tx 79423
Ph 806-***-****
Blake Durham
Summer Camp Director
205 N Goldsmith St
Quitman, Tx 75783
Ph 325-***-****
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